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Greenway Ford

Orlando, FL

3.6
1,176 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,176 Reviews of Greenway Ford

February 03, 2020

Brought vehicle in for a pm. Usually takes about an hour. This time it took close to three hours. Have to make an additional appointment for a transmission that is shifting hard. Vehicle is a 2018. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Terry Bennett- very good customer skills. Keeps me informed. Very professional.
February 03, 2020

Needed emergency repairs and Greenway and Robbie did everything possible to get the car quickly fixed. This dealership treated us very well and the repairs appear to be well done. Would definately feel More

by Allen C
Recommend Dealer
Yes
Employees Worked With
Robbie
Feb 04, 2020 -

Greenway Ford responded

Thank you for taking the time to write Greenway Ford a review! Our team is committed to taking exceptional care of our customers, and their vehicles. We look forward to working with you in the future!

January 27, 2020

Have been doing business with greenway ford sales and service since 2000. Have always been satisfied with the sales or service.They always worked through any problems that may occurred. More

by Psbbld
Recommend Dealer
Yes
Employees Worked With
Theresa Hordge Martin
Jan 28, 2020 -

Greenway Ford responded

What can we say to thank you for your twenty years of business - wow! It means the world to hear that you can count on both our Sales and Service Teams for five-star care. Have a great day!

January 23, 2020

I liked the advertised price, went to the dealership, worked out the trade and deal in five minutes. Very good experience with William and Henry. Highly recommend after shopping other dealers. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Rafael Caputis, Henry Paulino
Jan 23, 2020 -

Greenway Ford responded

Thanks so much for sharing your 5-star experience with our team. At Greenway Ford, customers are our top priority. We appreciate your recommendation and look forward to working with you at your next visit!

January 16, 2020

Sales agent was courteous, professional and responsive. Finance manager was fast and did not try to up sell me any products Got the deal I was looking for More

by Alain L
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 16, 2020 -

Greenway Ford responded

We appreciate your positive review! At Greenway Ford, we are devoted to making every purchasing process a pleasant one. We are looking forward to seeing you again!

January 11, 2020

Troy Burns sold us our third vehicle today doing business is a pleasure with him he’s honest gets the job done best guy ever More

by Cmduroft2
Recommend Dealer
Yes
Employees Worked With
Troy Burns
Jan 13, 2020 -

Greenway Ford responded

Your repeat business is a great testament to Troy's customer service. Thank you for your loyalty to Greenway Ford and for taking the time to share your experience.

January 04, 2020

Very unhappy with the warranty service done for my vehicle. The technician did the bare minimum to complete a job and left vehicle dirty under the hood and in my interior which was detailed yesterday More

by NotReturningCustomer
Recommend Dealer
No
Employees Worked With
Unknown
Jan 06, 2020 -

Greenway Ford responded

Mr. Bermudez, thank you for taking time to speak with me today. Understand that your experience is not at all the service I want for my customers nor is it the quality of work I expect from my team. Trust I will do everything I can to provide you with a 5-star visit and earn your trust back. Thank you for the opportunity. Phil Tidona - Technical Service Manager

December 30, 2019

Extremely disappointed in service. I’ve had a two recurring issues since purchase, that were recently diagnosed. Each are now my expense to resolve, post warranty. Ford product quality holds a port More

by HR
Recommend Dealer
No
Employees Worked With
Service.
Jan 02, 2020 -

Greenway Ford responded

Mr. Rosenblum... thank you for taking time to speak with us today. It is unfortunate that you are experiencing these issues with your Explorer. We will keep you updated on Ford's response to our request for after warranty assistance. Have a safe New Years... David Addison - Service Manager

December 30, 2019

Robbie was very professional and helpful. He listened to my frustration and kept me informed about the situation. It was not the first time I was in about the same problem. More

by Frustrated
Recommend Dealer
Yes
Employees Worked With
Robbie
Dec 31, 2019 -

Greenway Ford responded

We are very happy to hear that Robbie could listen to your concerns and keep you updated throughout the repair process. Thank you for sharing this feedback! If there is anything further we can do to help, please let us know.

December 18, 2019

Took my vehicle for a recall and service. Reginald (regie) was the assigned to me. Service was excellent, work on the car was great, and I was extremely satisfied. Customer Service was on point!!!! Yo More

by enidnievescruz
Recommend Dealer
Yes
Employees Worked With
Reginald (Reggie) Smith
Dec 18, 2019 -

Greenway Ford responded

Thank you for the kind words! The service team here at Greenway Ford is so pleased to hear that you enjoyed working with Reggie. We will be sure to let him know that you appreciate him!

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