Greenway Ford
Orlando, FL
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1,176 Reviews of Greenway Ford
Had vehicle serviced for hoax issue. Same part failed 11months ago covered under warranty. Not covered this time because vehicle is out of milage warranty. $312 paid this time and now that part is cove 11months ago covered under warranty. Not covered this time because vehicle is out of milage warranty. $312 paid this time and now that part is covered for 2 years. Not sure why 1st repair isn’t covered. Last time using Ford service! More
Kept me up to date with the status of my vehicle. They showed me the defective parts and demonstrated the failure. Loved it. I know the problem was corrected. showed me the defective parts and demonstrated the failure. Loved it. I know the problem was corrected. More
Very easy sales experience. Everything was exactly as discussed via telephone and text, and the whole process took less than two hours once we arrived from out of town. I am very pleased with the vehicl discussed via telephone and text, and the whole process took less than two hours once we arrived from out of town. I am very pleased with the vehicle. More
Great service, great people, great experience!!I would Great service, great people, great experience!! I would recommend them, ask for Robbie and you’ll be assured a great experience. Very responsiv Great service, great people, great experience!! I would recommend them, ask for Robbie and you’ll be assured a great experience. Very responsive and communicative! More
They did all efforts to help me buying the car I want. Could not be more happy and low interest. Definitely come in a couple years to buy with them again. Could not be more happy and low interest. Definitely come in a couple years to buy with them again. More
Excellent service Couldn't have asked for a better service agent. Robbie was great...very professionaland friendly. His customer service skills are excellent. Work w Couldn't have asked for a better service agent. Robbie was great...very professionaland friendly. His customer service skills are excellent. Work was done in timely manner. More
Did not actually fix anything. I went to this dealership because it was the closest one to where I live. I needed extended warranty work done (internal clutch), because an out of st I went to this dealership because it was the closest one to where I live. I needed extended warranty work done (internal clutch), because an out of state Ford dealer evaluated it and said it needed to be replaced. I try to show the official paperwork of the inspection, they say "we don't take outside inspections". First red flag. I leave my car to get it evaluated. I come back to them saying "we ran the tests, and all the numbers come back within the normal range". I know well by now that my car has had this problem since I got it, and wasting 2 weeks trying (and failing) to get it fixed. Oh well, I guess. More
Extremely long repair time I would Not recommend this dealership unless you are prepared to be without a vehicle for several weeks! And don’t ask to speak with a manager because I would Not recommend this dealership unless you are prepared to be without a vehicle for several weeks! And don’t ask to speak with a manager because they are not available. When I finally did speak with a manager, David, he was not helpful and could not solve the problem. I will Not be back! More
Ford designed faulty chrome covered lugnuts and spin and Ford designed faulty chrome lugnuts you have to chisel off. Greenway wants $150 to get the lugnuts off. This should be FREE. I won't go there again. T Ford designed faulty chrome lugnuts you have to chisel off. Greenway wants $150 to get the lugnuts off. This should be FREE. I won't go there again. They lost my future business because Ford won't make good on their own joke engineering. I want to rate negative stars but am forced to rate at least 1 star. Service department was RUDE. This is simple business. Dont go there they are arrogant fools that deserve to go under. More
Service Dept Window Replacement. While on vacation in Ga someone broke out the right rear passenger window on my new King Ranch Ford pickup truck. After returning home I drove my truc While on vacation in Ga someone broke out the right rear passenger window on my new King Ranch Ford pickup truck. After returning home I drove my truck to Greenway Fords service Dept. for repairs. The factory glass was ordered and a few days later I received a call to set up and appointment. I arrived at the appointed time and in less than 3 hrs I was on my way. All the mess was cleaned and my new truck was made whole again. Mt service advisor was Reggie. This man bent over backwards to make the repair as seamless as possible. If and when I need service for my new truck Greenway will be my first choice! More