Greenway Kia East

Regular Service I brought my Amanti in for oil change and service. I had a call that my car was ready and that everything was OK. I was ready to go but decided to rea I brought my Amanti in for oil change and service. I had a call that my car was ready and that everything was OK. I was ready to go but decided to read the inspection report. There were a number of issues that were flagged. Why wasn't this highlighted, when I was called so that I can authorize the repairs over the phone and not make another trip and when I came to collect the car? This is a lost opportunity for more business plus great inconvenience to the customer. This was not the first time so I would not blame the employees. It is an issue of not having a protocol to follow. A simple checklist for the employee would help : Did you inspect the car with the client on arrival and before releasing the car? Did you brief the client on the phone and when he came to collect the car about the inspection report? More

Best experience I have had at a dealership My visit was amazing everyone was extremely nice... Melinda was so helpful she went out of her way to help me .. She worked out a great deal for me to My visit was amazing everyone was extremely nice... Melinda was so helpful she went out of her way to help me .. She worked out a great deal for me to get the Kia Optima I wanted.. I would not go to anyone else after being assisted by her!! More

2016 Sorento purchase This is our third purchase from this dealer. The sales staff is very friendly and knowledgable. This was the best experience we have had with dealin This is our third purchase from this dealer. The sales staff is very friendly and knowledgable. This was the best experience we have had with dealing with the finance office (Hicham). More

Easy to work with. great transaction Awesome, great job Freddy. Thank you for taking the time to get the deal I needed so I could walk away happy. Will recommend you to all my friends Awesome, great job Freddy. Thank you for taking the time to get the deal I needed so I could walk away happy. Will recommend you to all my friends More

Good Experience! We went to Orlando Kia East looking for a used Kia Soul (2012 or 2013). Unfortunately, they had none on the lot at that time. Fortunately though, we We went to Orlando Kia East looking for a used Kia Soul (2012 or 2013). Unfortunately, they had none on the lot at that time. Fortunately though, we saw a used 2011 Soul in the back of the lot. It had just come in and needed cleanup and an inspection. We told Freddy that we were definitely interested in it and he tagged it for us and kept us informed on its progress. After test driving it several days later and coming to terms, we bought it. Thank you, Freddy. More

Hicham Belaharsa This was my first experience leasing a car with Kia Eas.t. My husband & I have leased 6 vehicles from Kia West. We will be returning to Kia East whe This was my first experience leasing a car with Kia Eas.t. My husband & I have leased 6 vehicles from Kia West. We will be returning to Kia East when our leases are up. We were pleasantly surprised to see Hicham at Kia East. He made the leasing process quick & easy. We enjoyed our time with him, and were happy to see him again. He knows his job & does it extremely well. Our salesman Anthony Sermon, worked extremely hard to get us the lease we were looking for. He went above & beyond. Great job!! I am thrilled with my new Kia Sorrento. More

Very professional staff, pleasant car buying experience Jorge is an awesome sales person! He made the car buying experience very pleasant. I will recommend him to all my friends and relatives, for sure! Jorge is an awesome sales person! He made the car buying experience very pleasant. I will recommend him to all my friends and relatives, for sure! More

Purchasing and service This is my second Kia and the second time dealing with Orlando Kia East. My salesperson, William Lamb was new, but he did a great job in getting me wh This is my second Kia and the second time dealing with Orlando Kia East. My salesperson, William Lamb was new, but he did a great job in getting me what I wanted. Service is great. More

Kia Soul ! 2015 I came here with my fiancé to see if we could turn in our 2011 Kia Soul that we had purchased at Kia West. We mostly wanted to turn it in only to have I came here with my fiancé to see if we could turn in our 2011 Kia Soul that we had purchased at Kia West. We mostly wanted to turn it in only to have our monthly payments lowered because we were paying so much for a older car, might as well pay for a brand new car. We find out by the sales man ,Jorge, that our trade in wouldn't even matter because our 2011 was only worth 14k and Kia West screwed me over by giving me an over loan of 30k. So I explained that it's not fair that I had to pay for something that I had no control over, it was my first time buying a car and I had no idea what was what on the contract since finance nor sales wanted to explain to me. Basically, Kia West gave me a terrible terrible deal on a used 2011 Kia Soul. so Jorge helped me and my fiancé to get super low interest on our new 2015 Kia Soul !. Our interest went from 19.1% to 5.9% which is amazing. Our monthly payments did not drop but we expected as much seeing as how we got the super upgraded Kia Soul. But for 40$ more it is worth it. Thank you Jorge for setting up this deal and working it out with us. It took a few hours but then again, we kept asking for new deals and such. Great service none the less. Do not ever get your car at Kia West, they are terrible. More

Honestly ? Took my true car certificate in to purchase a new Kia. Found out it was my starting price not the car price. Be prepared to haggle a no haggle price. Took my true car certificate in to purchase a new Kia. Found out it was my starting price not the car price. Be prepared to haggle a no haggle price. Showed them my email on my phone of the certificate they were to honor. When my phone came back the email had disappeared. They didn't know how, I guess it was Kia magic. If you go be prepared for games. Afterwards you will need to take a shower. I honestly would like to know how they learned their ethical values. More