Greenway Kia East

This was my second purchase from a Greenway dealership. Although my experience with the dealership and sales managers was questionable, I would purchase from them again (specifically from Greg Williams) so Although my experience with the dealership and sales managers was questionable, I would purchase from them again (specifically from Greg Williams) solely due to my experience with Greg. Greg was an excellent salesman with a high sense of morale and integrity. I reached out to him at the recommendation of a close friend, and Greg did not disappoint. His swift, clear, and polite communication was important since I was coming from out of town. My vehicle was ready to go when I arrived, complete with tint and accessories. Greg worked hard to make sure I received a great deal and fair treatment, and he even stayed two hours later to see my transaction complete. He followed up after the deal to ensure I was satisfied or needed any other assistance. I will be recommending him to friends and family in search of a good deal and fair treatment. More

Nice dealership. Nicholas was informative, helpful, and had great customer service. Highly recommend his expertise. Nicholas was informative, helpful, and had great customer service. Highly recommend his expertise. More

All my dealings to this point with the dealership have not been positive. The only one that has been has been the one I had with Joseph. not been positive. The only one that has been has been the one I had with Joseph. More

The service in this dealer is fast and cordial. I only waited about an hour for my car that was in maintenance. I only waited about an hour for my car that was in maintenance. More

The dealership experience was nice. Everyone was friendly and hospitable. We appreciate the effort of maintaining honesty. Everyone was friendly and hospitable. We appreciate the effort of maintaining honesty. More

Fin did a great job with expectations and keeping me informed about my Kia vehicle informed about my Kia vehicle More

They trying to make buy the car more expensive than the normal so not recommended 😑 normal so not recommended 😑 More

The individual rating working with Shelby is awesome. She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia She is genuinely a people person and cares about the customer. I believe she focuses on providing excellent service working with the customer and Kia techs in ensuring the customer vehicle receives the best care. I believe the overall Kia Service department could use some improvements. Not every service advisor is like Shelby; just as every Kia East tech is the same and does not treat the customer vehicle with care. There's are a few techs that are awesome; and take a personal interest in treating a customer's vehicle as if it were their own. Between the few techs I am aware that are good along with Shelby, others that are techs and service advisors should be like Shelby and the few good techs that I am speaking about without naming Shelby gets a 10 rating along with the Tech who continues to provide excellent repair service. More

My car was ready for about 2 hours an d I was waiting at dealership and nobody tell me the car is ready till I walked out and find out it’s ready as a result I was waiting there for 5 hours because they did dealership and nobody tell me the car is ready till I walked out and find out it’s ready as a result I was waiting there for 5 hours because they didn’t care to check More

Good reviews come from, people being exited about the vehicle they have just purchased. The service employees rip people off left and right! No point in dealing with the manager, she is the number one sc vehicle they have just purchased. The service employees rip people off left and right! No point in dealing with the manager, she is the number one scammer! The number one scam they like to pull off on everyone, they remove your air filter then sprinkle old leaves from the ground, stating your filter is clogged, then charge you $120 plus for a filter that cost $15 at autozone. More