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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,135 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,135 reviews

February 28, 2024

Not completely pleased. They didn't told me my wipers water was low and my coolant was low also. More

by WFRET29
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
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Feb 29, 2024 -

Greenway Kia East responded

We strive to deliver thorough and communicative service so it's disappointing to see we let you down. It's never our intention to inconvenience our customers and I'd like to do what I can to improve your experience. If you're willing to speak with me, please feel free to reach out when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 28, 2024

Very good, no problems. Very good, had no problems. Car took a reasonable time to get finished More

by RUSSELLGOLF
Recommend Dealer
Yes
Employees Worked With
FIYINFOLUWA ADEYEY
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Feb 28, 2024 -

Greenway Kia East responded

It's great to hear you are satisfied with your service experience! Thank you for stopping in and leaving Greenway Kia East a five-star review.

February 28, 2024

Very high pressure and felt taken advantage of Left me with feeling buyers remorse and will not recommend this dealership More

by meuyhazy5
Recommend Dealer
No
Employees Worked With
Me
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Feb 29, 2024 -

Greenway Kia East responded

I'm truly sorry to read about your experience and the feelings of pressure you've described. We strive for a comfortable, no-pressure environment so it's disappointing to know we missed that mark with you. Your feedback is important and I'd like an opportunity to discuss this further if possible - please reach out at your earliest convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

February 28, 2024

Had the exact trim and extras I was looking for. Excellent sales staff and competitive rates. More

by christel1
Recommend Dealer
Yes
Employees Worked With
Virgilio Alford, Virgilio Alford
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Feb 28, 2024 -

Greenway Kia East responded

We are so happy that our Greenway Kia East team offered exactly what you were looking for—and at a great rate! Thank you for sharing this fantastic feedback with us!

February 26, 2024

Quick, easy to access and kind. I bought my car there almost 6 months ago. This was my first maintenance. They make everything so easy. While service going on , I take coffee and so More

by BARIS.SAHIN.CAN
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
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Feb 26, 2024 -

Greenway Kia East responded

We're glad to know your first maintenance visit at Greenway Kia East was a smooth one! Our team always aims for quick and easy service. We look forward to seeing you again for your next maintenance appointment!

February 25, 2024

Service Dept is awesome. Sales is not. Service Dept is awesome. Sales Department is not. I am still bittersweet about the awful deal they made. More

by GCUE
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Report | Print
Feb 29, 2024 -

Greenway Kia East responded

We appreciate your feedback! It's great to know that our Service Department at Greenway Kia East met your expectations. We're sorry to learn about the less than satisfactory experience with our Sales team, and we'll definitely take this into consideration for future improvements. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

February 25, 2024

everything went pretty good. I was 10 minutes late but that didn't seem to mess up anything up. More

by ZURBAN6
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Report | Print
Feb 26, 2024 -

Greenway Kia East responded

Thanks for the review! We appreciate your business and hope to see you again at Greenway Kia East!

February 25, 2024

The staff was friendly and courteous Joshua answered any questions I had My favorite place to go with any issue concerning my car More

by CYNTHIAB0
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
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Feb 26, 2024 -

Greenway Kia East responded

We're so glad to know that Joshua and the rest of our team at Greenway Kia East could assist with your car concerns. Thanks for choosing us as your go-to place, we appreciate it!

February 25, 2024

I give a rating of excellent, depending on how well the service advisor treats me. More

by MY3DGZS
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Report | Print
Feb 26, 2024 -

Greenway Kia East responded

Thank you for the review! We hope to see you again at Greenway Kia East!

February 24, 2024

My experience at Greenway Kia East was great. I never felt any pressure and my sales guy Pedro was the best!! We will definitely recommend him and this dealership to our family and friends in the More

by dennjess6180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Santiago
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Feb 26, 2024 -

Greenway Kia East responded

We're so glad to know that you had a great experience with Pedro at Greenway Kia East! Your recommendation means the world to us. Enjoy your new ride and we look forward to serving your family and friends in the future!

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