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Greenway Kia East

Orlando, FL

4.3
4,006 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 4,006 reviews

September 05, 2024

Josh was great. Very helpful and pleasant. Everyone was very accommodating. My KIA was fixed in a short time and all works well. Thank you More

by BRITRANDI2749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Sep 06, 2024 -

Greenway Kia East responded

Brit, we're delighted to hear Josh and the team at Greenway Kia East provided such helpful service. Thanks for sharing your experience!

September 05, 2024

The prices are a total rip off. $49 to take a nail out of a tire. Quoted me $320 to repla ce door latch on passenger side that someone pulled off. Had it done at Collison Caliber f More

by SUMRALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

We appreciate your feedback and are sorry to hear about your experience with our pricing. We strive for competitive rates, but it seems we missed the mark here. If you have any further concerns or would like to discuss this matter in more detail, please reach out to us directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 04, 2024

Alu was very unprofessional called me at inappropriate times was rude demanding and very disrespectful and unprofessional More

by dawnmariemadalone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
oludare Baloye, Liam Baker
Sep 17, 2024 -

Greenway Kia East responded

We apologize for the negative experience you had, Dawn. This behavior is not acceptable, and we will address it internally to ensure it doesn't happen again. If you'd like to discuss this further, please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

September 03, 2024

I was given A Quote. When I? Went to the catchers to pay for it. It was a $100 more. They have too many hidden charges. More

by CGONZO1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

We apologize for any confusion regarding the pricing. This is certainly not what we strive for, and we'd like to clarify this situation with you directly. Please reach out at your convenience so we can address your concerns. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 02, 2024

Professional service. Clean location. Attentive staff. Clear instructions for following services. I certainly will be back. More

by vargas.mara460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Sep 03, 2024 -

Greenway Kia East responded

Thank you for the positive feedback! We're delighted to hear that our team at Greenway Kia East provided professional service and clear instructions. We look forward to your next visit!

September 02, 2024

Berry diligent. Waiting time ok. Waiting area good. Very respectfully. Explain good and Spanish speaking More

by JE.OLIVER7931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Greenway Kia East responded

Thank you for the feedback! We're glad to hear that our team at Greenway Kia East provided diligent and respectful service, with a comfortable waiting area. We appreciate your support!

September 02, 2024

Great service - treat the customer well Caring, helpful, and considerate. Value the customer time, great customer service. More

by angieandja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Sep 03, 2024 -

Greenway Kia East responded

Angie, we're delighted to hear you had a positive experience with our team at Greenway Kia East. Thanks for highlighting the great service and customer care!

September 01, 2024

After almost 2 years, my car i still not fixed to my likes, it has more issues than before; and if trying to replace it with KIA products then my car is worthless as per tour sales dept. More

by MARIOADIAZN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
Sep 17, 2024 -

Greenway Kia East responded

This is concerning to hear, and we apologize for any ongoing issues with your vehicle. We strive to provide quality service and fair evaluations, so this feedback is important to us. Please reach out directly so we can address these concerns further. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 01, 2024

Over 130 dollars and 2 hours to get an oil change (with an appointment) isn't the best More

by david emmert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia East responded

I'm sorry to see your 3-star review, David. We strive to keep our prices fair and competitive within the current market, and we appreciate your feedback. If there's anything else you'd like to discuss, please reach out. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 31, 2024

Very comprehensive person. Speak Spanish to which is a required at Orlando specially , I think is a really good worker. He solve my issue really fast, his name is Joshua , some More

by Yender Pirela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Sep 03, 2024 -

Greenway Kia East responded

Yender, we're glad to hear Joshua provided such excellent service at Greenway Kia East! Thanks for sharing your experience with us.

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