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Greenway Kia East

Orlando, FL

4.2
3,091 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,091 reviews

September 15, 2023

East side Kia has great customer service. Great with getting you in and out. The waiting area is great. I can get work done on my laptop, while waiting on my car to be serviced. More

by tamikagr09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
Sep 15, 2023 -

Greenway Kia East responded

Tamika, we're delighted to know you had a positive experience at Greenway Kia East and found our waiting area convenient and comfortable. Thanks for sharing your feedback, we hope to see you again in the future!

Sep 15, 2023 -

Greenway Kia East responded

Tamika, we're delighted to know you had a positive experience at Greenway Kia East and found our waiting area convenient and comfortable. Thanks for sharing your feedback, we hope to see you again in the future!

September 14, 2023

I like them because they're knowledgeable, courteous, the place is clean and attractive... they treat you as family More

by ABIGAILMICHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Greenway Kia East responded

Abigail, we're delighted to know you felt like family at Greenway Kia East. Thanks for acknowledging our knowledgeable and courteous team!

September 14, 2023

The issue was found and still under warranty so it was fixed and running well. More

by marciavnestor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Enrique; Receptionist
Sep 15, 2023 -

Greenway Kia East responded

Thank you so much for your wonderful review! The Greenway Kia East team appreciates your support!

September 14, 2023

The dealership was fine, I was just shocked by the prices since they were not listed online when making my appointment. I then had to change my plans around and did not end up getting the service I originall More

by Butcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not see them, Joseph Mnassa
Sep 18, 2023 -

Greenway Kia East responded

We appreciate your feedback and sincerely apologize for any inconvenience and frustration with our pricing descriptions online. We will discuss this as a team to see what we can do to improve this, but we'd also like to see if there's anything we can do to help here. Please don't hesitate to reach out to me directly when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 13, 2023

quick and professional service rendered to replacement of battery for my 2012 Kia Sorento EX, and also facilitating of car mileage to KiaMPGIngo for reimbursement claims. More

by Daddy BDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Personnel
Sep 13, 2023 -

Greenway Kia East responded

We're glad to know that you found our service quick and professional at Greenway Kia East. It was a pleasure assisting with your 2012 Kia Sorento EX's battery replacement and facilitating the mileage reimbursement claims. Safe travels!

September 13, 2023

Josh was very professional and took care of me. 10/10 I will be recommending his service. More

by arnaldoomaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 14, 2023 -

Greenway Kia East responded

Thank you for the review! We appreciate the kind feedback about Josh and hope to see you again at Greenway Kia East!

September 13, 2023

Absolutely HORRIBLE service, when I arrived for my appointment there was no one around for me to give my keys, no one asked me if I needed help, I wandered aimlessly for 10 minute trying to find someo More

by jasminroy2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mnassa
Sep 14, 2023 -

Greenway Kia East responded

Jasmin, I'm really sorry to read about your experience - this is not the level of service we aim to provide. We appreciate you bringing these issues to our attention and would like an opportunity to make things right. I'd be grateful if you could reach out directly so that we can discuss this further and find a resolution for you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 13, 2023

The dealership was nice and clean, and the staff was very nice and friendly. I enjoyed chatting with Matthew while waiting for my vehicle. He was super friendly and helpful. More

by Proud_Dad88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 14, 2023 -

Greenway Kia East responded

We're glad to know you had a positive experience at Greenway Kia East and enjoyed your chat with Matthew. Thanks for the kind words about our dealership and staff!

September 12, 2023

Friendly and efficient check in, clean and light waiting area and on time finish of all work More

by PENDELL402
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
Sep 13, 2023 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! We are happy we could be of assistance.

September 12, 2023

Kiarah was FANTASTIC! She got me in quickly for minor user error and had recalls fixed, all in just a few hours! Kiarah and her team are great! More

by ADDY2U
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiarah
Sep 13, 2023 -

Greenway Kia East responded

We're delighted to know that Kiarah and the team at Greenway Kia East were able to assist you efficiently! Thanks for taking time out of your day to share this positive feedback.

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