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Greenway Kia East

Orlando, FL

4.2
3,115 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,115 reviews

September 11, 2023

Tremendous flexibility in accommodating my appointment. Was very happy to be out within one hour. More

by jamessthilaire2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and service department folks
Sep 11, 2023 -

Greenway Kia East responded

Thank you for the review, James! We are so glad to hear that you had a successful experience working with the Greenway Kia East team. Drive safely, and we hope to see you back!

September 09, 2023

Thank you sale rep and Mrs. Asli … All transactions is very smooth… We r happy… More

by avomerbayazit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asli Bayazit
Sep 11, 2023 -

Greenway Kia East responded

We're glad to hear working with our team was a breeze! We appreciate your business and hope to see you again at Greenway Kia East. Enjoy the new ride!

September 09, 2023

Sam helped me throughout the whole process of trading in my car for a newer one. He went above an beyond for my needs. He was great. More

by Loisemelibeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam & Salah
Sep 11, 2023 -

Greenway Kia East responded

Loise, we're delighted to know that Sam was able to assist you with your car trade-in at Greenway Kia East. His exceptional service makes him a valuable member of our team. We thank you for the review and hope you enjoy your new ride!

September 09, 2023

The brand new car that we bought was given to us without being properly cleaned. It was dirty and still had lots of sticky. Stuff on it from the tape that they had removed. More

by Letty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not even sure of the person's name.
Sep 12, 2023 -

Greenway Kia East responded

I'm sorry to learn that your new car was not delivered in the pristine condition we aim for. We understand how important it is to have a clean and ready vehicle upon purchase. Please reach out so we can make this right for you. Thank you, Joseph Mnassa - General Manager - youssefmnassa@greenwayauto.com

Sep 25, 2023 -

Letty responded

I would love to give you the opportunity to make this right however it I have attempted to contact you in the last 2 weeks but you have not responded.

Sep 25, 2023 -

Letty responded

I would love to give you the opportunity to make this right however I have attempted to contact you in the last 2 weeks but you have not responded

September 09, 2023

It was a very easy car software upgrade and oil change when you made online appointment about 1 month ahead. More

by THDUONG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Sep 11, 2023 -

Greenway Kia East responded

We're glad to know that your car software upgrade and oil change went smoothly at Greenway Kia East. Thanks for planning ahead with us, we appreciate it!

September 09, 2023

Excellent experience we truly value Carlos and the overall level of service. Thank you Robert More

by LMR120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos
Sep 11, 2023 -

Greenway Kia East responded

Thank you for sharing a great review! We appreciate your business and we hope to see you again at Greenway Kia East. Drive safely!

September 08, 2023

I’m very satisfied with the work and treatment received from the dealership staff. I was informed of the progress of my vehicle while I was waiting. More

by Congaman82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Greenway Kia East responded

We're glad to know you had a satisfying experience with us at Greenway Kia East! Keeping our customers informed is part of the service we strive for. Thanks for sharing your feedback!

September 08, 2023

I’m really so happy with the service from the minute I walk into the dealer. Everybody was really care they get to. My problem they solved it . Thank you so much. More

by Ossama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Sep 10, 2023 -

Greenway Kia East responded

Ossama, we're delighted to know that you had a great experience at Greenway Kia East. Our team is always here to help with any issues you might have. Thanks for your kind words!

September 08, 2023

Pedro was really helpful, professional and he took the time to explain our options at the time More

by poncemendez
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Sotolongo , Joseph Mnassa
Sep 10, 2023 -

Greenway Kia East responded

It's great to hear that Pedro was helpful and left a five-star impression. Thank you for considering Greenway Kia East for your next car purchase!

September 08, 2023

Dropped off vehicle on June 19th for several issues including engine. They determined I needed a new engine. Engine was covered under warranty. After lots of run around, they told me on the afternoon o More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Westberg
Sep 12, 2023 -

Greenway Kia East responded

Julie, I'm really sorry to read about your experience. It's clear we've not met expectations in terms of communication and service completion. We understand the frustration this has caused you and that we've lost your confidence, but we want to make sure any ongoing concerns get properly addressed. Please reach out so that we can discuss how best to resolve these issues for you — it's important that our customers feel satisfied with their service from start to finish. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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