Greenway Kia East

Shelby is great at her job. Very helpful and patient. Would recommend going to her in the future. Very helpful and patient. Would recommend going to her in the future. More

Services advisor they are good , but management are bad, waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the o waiting for parts over 2 months and always receiving excuses until one day that I called and threaten them to hire attorney to fix my issue was the only way to fix my problems, green way Kia East the king of excuses but not solutions, and in top of that they have the audacity to send me this survey and ask me to be nice to hear from me , like they did something amazing 🤣 if I don’t call them and threaten them with hiring attorneys I bet I will still waiting to resolved my problem, More

There is minimal communication, and when you call and ask for an update, very rude and you are made to feel like an inconvenience. for an update, very rude and you are made to feel like an inconvenience. More

I dropped off my car to get recall work done, and when I picked it up, it's misfiring constantly. They are trying to not take the blame, but of course the tech I spoke to tried to start selling me on a new picked it up, it's misfiring constantly. They are trying to not take the blame, but of course the tech I spoke to tried to start selling me on a new car. Coincidence? Not at all. I will not be buying a Kia ever again. More

So, ghe dealership is where we bought our Kia Telluride and I like them a lot, and I think they’re fair, and do a good job. But I reall hate these surveys. and I like them a lot, and I think they’re fair, and do a good job. But I reall hate these surveys. More

Kia East has some serious issues when it comes to their customer service, management complaint resolution, phone calls no answered or dropped and their lenght of time in getting in and out for service. I customer service, management complaint resolution, phone calls no answered or dropped and their lenght of time in getting in and out for service. I did like the last guy (Joshua) that worked with my car service but the one before was atrocious (Carlos). More

Had an oil change-great service -in and out in less than an hour. I was met promptly at the service entrance and the service began. Great experience an hour. I was met promptly at the service entrance and the service began. Great experience More

Good experience the second time I came in. The salesperson Jonathan was a pleasure to work with. He was honest, responsive and not pushy. The salesperson Jonathan was a pleasure to work with. He was honest, responsive and not pushy. More

Great service just didn’t get the car washed 🤷🏽‍♀️ They didn’t ask me if I wanted to have the truck washed and cleaned inside. didn’t ask me if I wanted to have the truck washed and cleaned inside. More

Horrible communication skills. After having my car for an engine replacement for like two months my car still sounds like it did before. A hundred percent not satisfied with the de After having my car for an engine replacement for like two months my car still sounds like it did before. A hundred percent not satisfied with the dealership or this car More