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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
3,497 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,497 reviews

October 06, 2023

Well informed, easy to work with Willing to work with me on pricing and very responsive, quick to communicate. More

by Kevinw3
Recommend Dealer
Yes
Employees Worked With
Daran
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Oct 06, 2023 -

Greenway Kia East responded

We're glad to know you found our team at Greenway Kia East well-informed and easy to work with, Kevin. We always aim for quick communication and flexible pricing options. Thanks for the positive review!

October 06, 2023

Quick, no refreshments offered. I asked for a complementary car wash along weird but service and did not get one. More

by Tbn36775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mnassa
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Oct 09, 2023 -

Greenway Kia East responded

We're sorry to see that your experience didn't meet expectations. We strive for top-notch service, and I apologize for any oversight in refreshments and in completing the car wash you requested. We will keep your feedback in mind as we work to improve our customer service. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

October 06, 2023

Great employees and they are so helpful. They make everything easy. Very clean dealership. My service writer is so helpful and very Knowledgeableto what you need done on your car. More

by m22lombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Oct 09, 2023 -

Greenway Kia East responded

We're delighted to know you found our team at Greenway Kia East helpful and knowledgeable. We strive for a clean, welcoming environment and an easy service process. Thanks for your kind words!

October 05, 2023

Excellent attention. Very fast diagnosis and I would go again. Sigan con su buena atención a sus cliekted More

by Ysinell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Oct 06, 2023 -

Greenway Kia East responded

Ysinell, we're glad to know you had a positive experience at Greenway Kia East. We appreciate your feedback and look forward to seeing you again!

October 04, 2023

Excelente atencion de todo el personal y muy buen servicio al cliente.Es recomendable. Gracias. More

by JUAN69ESTEBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 04, 2023 -

Greenway Kia East responded

Juan, gracias por la reseña! Apreciamos las palabras amables acerca del equipo Greenway Kia East y esperamos volver a verle en el futuro!

October 03, 2023

Happy with the service. The advisors were knowledgeable and prepared for what the issue was. Very considerate for the customer’s time. More

by fabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop 5 stars
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Oct 03, 2023 -

Greenway Kia East responded

Thanks for sharing your five-star review with us, Fabian! At Greenway Kia East, we value your time and always aim for efficient solutions. Until next time, take care!

October 02, 2023

Service was done fast and results are great! The AC unit is cooling better than when the car was purchased. More

by Jove1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 02, 2023 -

Greenway Kia East responded

We're glad to know that your AC unit is working even better than before! Thanks for choosing Greenway Kia East and sharing this positive feedback about our service.

October 02, 2023

Excellent customer service fast and easy process. No hassle or trying to force unwanted service. More

by Meloz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahim
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Oct 03, 2023 -

Greenway Kia East responded

When a customer says words like this, we know we're doing our jobs right at Greenway Kia East! Thank you for the stellar review!

October 02, 2023

Good customer service , help me with different alternatives and the finances dept explain me all papers work. More

by lizetteflores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris
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Oct 03, 2023 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to provide you with good customer service and clear explanations about the paperwork. Thanks for sharing your experience, Lizette!

October 02, 2023

I got kinda a hinky vibe from this place when I first walked in. The vehicle I was interested in had flaws that weren’t mentioned online or I wouldn’t have driven an hour to look at it. We couldn’t wor More

by Glorybells
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Oct 09, 2023 -

Greenway Kia East responded

I'm sorry to hear about your experience. It's important for us to provide accurate information and respectful communication, so it's concerning that this wasn't reflected during your visit. I would appreciate the opportunity to earn back your trust. Please consider getting in touch. Thank you, Joseph Mnassa - General Manager - youssefmnassa@greenwayauto.com

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