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Greenway Kia East
Orlando, FL
3,113 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,113 reviews
December 31, 2024
I brought my car in for an oil change, and the set advisor advised me that I had some recalls that needed to be done. So I got them done, but when I went home that evening, I noticed that my head ligh advisor advised me that I had some recalls that needed to be done. So I got them done, but when I went home that evening, I noticed that my head lights weren’t working, they were very dim, only the high beams we’re working, I am so disappointed about the outcome when I only went in for a oil change, and my head lights all of a sudden are not working properly. I definitely know that this is unacceptable especially when I have purchased 4 vehicles from your establishment. I spoke to the service manager Gina and all she tried to do is cover her tracks and state that she guarantees it was not their fault. I know and feel that instead of trying to make me pay a diagnosis fee of 200.00 dollars. She should have a least waive that fee found out what the problem was then if any charges, go from there. The customer service needs to improves, and the issues need to be handled accordingly. More
by DASUNSHINE777
Verified CustomerEmployees Worked With
December 31, 2024
This dealer the people are very bad they never said the true no honest no good service nothing. true no honest no good service nothing. More
by neyvidal1982
Employees Worked With
Other Employees :
Joseph Mnassa, Jairo Paez, Ayoub Lazaar
December 30, 2024
Great place to buy a car or truck! ! Every one was so helpful and kind. The sales manager is the best. ! Every one was so helpful and kind. The sales manager is the best. More
by ncujo19
December 29, 2024
Brought my car in for an oil change at the last minute and was able to get right in and serviced. Other dealerships did not have openings for another week. and was able to get right in and serviced. Other dealerships did not have openings for another week. More
by rcgates3
Employees Worked With
The tire expert was awesome too. Don't remember his name., Mathew Westberg
December 29, 2024
These people are very unresponsive despite me texting, calling, and submitting inquiries via the Greenway Kia East website attempting to get some resolution. They are untrustworthy and have poor customer calling, and submitting inquiries via the Greenway Kia East website attempting to get some resolution. They are untrustworthy and have poor customer service skills overall. They ran my credit under false pretenses- promising specific lease terms - and then after, telling me that the salesperson was confused, and the price would be higher than quoted. I was misled into giving them access to my credit file and to date, they have not tried to remedy their mistakes. More
by YFue
December 28, 2024
Great job and excellent advice from Matt, clearly and professionally informative about the services and benefits provided by this company. professionally informative about the services and benefits provided by this company. More
by CONSULTOSTERUILLE
Employees Worked With
Mathew Westberg
December 28, 2024
Friendly helpful answered all my questions a quick service amazing especially when I have things to get done service amazing especially when I have things to get done More
by ydelsey
Employees Worked With
