Greenway Kia East

I’ve NEVER had a better experience than I did here! I’m a single mom whose daughter attends UCF. She had a problem with her vehicle. So I came to town, for the day, to take care of the issue. Her vehicl I’m a single mom whose daughter attends UCF. She had a problem with her vehicle. So I came to town, for the day, to take care of the issue. Her vehicle couldn’t be fixed that day, so we made an appointment and they assured me they would take her back home after she dropped it off to be repaired, so she could get to her classes. While fixing the one problem, the mechanics came across other things that desperately needed to be fixed. Not wanting my daughter to go through this again, I asked for it to be fixed. And knowing that I was on a limited budget, they worked to find me the lowest prices possible for the parts. They made a very stressful time much more tolerable. They had her vehicle ready to go quickly, because they knew it was her only means of transportation and she had to get to work the next day. I felt like they REALLY cared about us...and they definitely have a repeat customer in us for any future service needs. Thank you soooo much Xavier...much appreciation to your Manager and team!! More

I'd definitely do it again. Oh’ my gosh, let me tell you this is one of the best experiences I ever had buying a car. The sales guy Jason Ramirez really knew his stuff. I have be Oh’ my gosh, let me tell you this is one of the best experiences I ever had buying a car. The sales guy Jason Ramirez really knew his stuff. I have been looking around for months I was in and out of there in like 2-3 hours. Last time when I brought a car a few years ago, it was like an all-day appointment at the dentist office I love my new Kia Soul. Thanks again Jason for all your help. More

Edward is the best service advisor He made me feel like a VIP customer. Always goes the extra mile to make me and my Kia Forte happy. I went in for an oil change and ended up getting a He made me feel like a VIP customer. Always goes the extra mile to make me and my Kia Forte happy. I went in for an oil change and ended up getting a lot more done for a great price. More

Lazy Service Staff I brought my car in for an oil change and your service staff don't come out to greet you, which is annoying but I could deal with that. Then after t I brought my car in for an oil change and your service staff don't come out to greet you, which is annoying but I could deal with that. Then after talking to the girl at the counter and her telling me it would be an hour and 15 minutes I go sit in your freezing waiting area. Two hours and thirty minutes later a guy calls my phone and leaves a voice mail my car is ready. Yet no one came to the waiting area to get me. So if I didn't look at my phone how much longer would I be waiting? After asking that to your rep he was like "oh thought you dropped the car off " but no apologies. And then when he tells me he is taking me to the cashier, I asked why I had the service warranty he asked why I didn't tell the original girl I had it. One you are the service rep, two no one asked me! If I didn't have this stupid service package I would never take my car back. When I was sold it, I was also told your car gets washed each time but that has never happened. So maybe take a little more focus out of sales and train your service staff on proper ways to treat your customers. More

Great Customer Service I don't like the car buying process as it can be very intimidating. I went to Orlando Kia East, and worked with Jason Ramirez. He made me feel at ea I don't like the car buying process as it can be very intimidating. I went to Orlando Kia East, and worked with Jason Ramirez. He made me feel at ease, and really took his time to explain everything to me. He was patient and I have to say very knowledgeable. I didn't buy that same day, but took the time to shop around at other dealerships. I decided to go back to Orlando Kia East because of Jason. He really went above and beyond to get the best deal for me. I don't trust car sale people, but he did a really good. I recommended a few of my friends and family to this dealership as well. Jason R. really worked hard to get the best deal for me. More

The best I wasn't having much luck getting financed due to credit till I went to Olando Kia East. Ron Sibera, Internet sales Mgr. took care of me and I could n I wasn't having much luck getting financed due to credit till I went to Olando Kia East. Ron Sibera, Internet sales Mgr. took care of me and I could not have been happier. Went out of his way to make sure I was happy with my purchase. Best car buying experience I ever had and I've had a few. All the sales men were very nice. The finance Mgr was also super and made sure I understood everything I was signing. I will be back when I'm ready for another and tell everyone I know their the best. More

Great Experience Had to purchase a vehicle because mine died. Ronnie Sibera was Very Helpful and understanding. His personality is pleasant and he is easy to talk to Had to purchase a vehicle because mine died. Ronnie Sibera was Very Helpful and understanding. His personality is pleasant and he is easy to talk to, during this process. His knowledge of the vehicles is well versed and helpful. We had a good time buying a vehicle. I highly recommend Ronnie. Hicham in finance was also very nice and helpful. Thanks Ronnie, for helping me choose the KIA SOUL. I enjoy driving it and feel safe again on the road. Judy More

Extremely helpful More than willing to work with me. Spent two hours going through several cars with me and was polite the entire time. Would most definitely recommend More than willing to work with me. Spent two hours going through several cars with me and was polite the entire time. Would most definitely recommend to anyone looking for a car More

Everyone is Great! Gwyn Nieves is a very nice person, not too pushy. Informative, lots of options. Very friendly dealership. Tried their best to get to what price was ne Gwyn Nieves is a very nice person, not too pushy. Informative, lots of options. Very friendly dealership. Tried their best to get to what price was needed for me. More

Fantastic Customer Service!! My wife and I have been buying and leasing vehicles for over 20 years. Our experience at Orlando Kia East was by far the best experience we have ever My wife and I have been buying and leasing vehicles for over 20 years. Our experience at Orlando Kia East was by far the best experience we have ever had at a car dealership!! We walked in the showroom and were immediately greeted by Alex Zayas. He was fantastic!! He really went above and beyond for us and answered all our questions regarding our purchase of a 2015 Kia Soul. When signing our paperwork, Hicham was fantastic as well. He took the time to make sure we received the best deal. It was not the typical "sign here" with no explanation. He treated us like family!! My wife and I are both professionals in a retail setting, and we were blown away by their extraordinary customer service. Wayne ended our great experience making sure we were taken care of and if there was anything that needed addressed before we left in our new vehicle. I have a used vehicle, and when it's time to trade in, I have no question as to where I will go for my next vehicle. It is Orlando Kia East. More