Orlando Kia East - Service Center

Location isn’t good with communication. Minimal notes on documentation. Don’t proactively call to let you know car is ready. Don’t seem to care about issues until escalated. Minimal notes on documentation. Don’t proactively call to let you know car is ready. Don’t seem to care about issues until escalated. More

Thank you very much for taking excellent of my Kia Sorrento. I feel confident taking my car to you!! Sorrento. I feel confident taking my car to you!! More

My service was done quickly and accurately. I do wish the math made more sense, but the service was good I do wish the math made more sense, but the service was good More

Always great customer service when I visit this dealership. Also, speedy turnaround on service wait times. Thank you Carlos and Adeyeye!! dealership. Also, speedy turnaround on service wait times. Thank you Carlos and Adeyeye!! More

I been going here for years and very pleased with the service. I will tell family and friends. service. I will tell family and friends. More

Made an service appointment for a HECU recall. Explicitly stated my appointment was for this recall only. Upon arrival the service advisor told me the service may not be completed if the part was Explicitly stated my appointment was for this recall only. Upon arrival the service advisor told me the service may not be completed if the part was not in stock. After about a 1/2 hour wait, was told the part was not in stock and I would have to return AGAIN after they called me that they now had the part in stock. Another appointment, 17 mile drive (+tolls) and my time wasted because they didn't think to check if they had the part in stock BEFORE I showed up for the recall. Wouldn't that make sense? Poor customer service. I doubt I would buy another Kia or Hyundai because of the poor response and service displayed by Kia/Hyundai on the many issues of their cars spontaneously catching fire! More

Very customer friendly very good explain they washed my car when the service was done car when the service was done More

They are friendly and on point with helping people! Kia is the Best!!! tell a friend Kia is the Best!!! tell a friend More

Joshua excelente persona siempre dando el mejor trato a los clientes y muy atento a todo lo que se le ofresca los clientes y muy atento a todo lo que se le ofresca More

My service advisor Matt is the best! My repair was covered under warranty and I was back in my car in the time I was promised. My repair was covered under warranty and I was back in my car in the time I was promised. More