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Orlando Kia East - Service Center

Orlando, FL

4.2
1,697 Reviews

1,697 Reviews of Orlando Kia East - Service Center

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April 12, 2024

Josh was amazing he paid great attention to not only my vehicle but me as a client in my opinion Josh is one of your best asset that your team has a person that I would highly recommend to anybody. More

by Bryan Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Greenway Kia East responded

Bryan, we're delighted to know that Josh provided you with such a great experience at Greenway Kia East. We appreciate your recommendation and are glad to have you as our customer!

April 11, 2024

Service team is courteous and the techs do a professional job, every time. But several weeks ago I was told that parts had been ordered to repair my jammed sunroof. I dropped in to inquire and was told that More

by James xx.hilaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Apr 11, 2024 -

Greenway Kia East responded

James, we appreciate your feedback and patience. It's great to know our service team has been professional, but it sounds like there was a miscommunication regarding the parts for your sunroof repair at Greenway Kia East. We'll look into this right away!

April 11, 2024

Took my 2023 K5 in for a software update and have them change a loose rear right chrome trim which they ordered the wrong part /wasted half of a day. Waiting for the new one which according to the advisor More

by Sammymuck
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Apr 11, 2024 -

Greenway Kia East responded

Sammy, I'm sorry to read about the inconvenience you've experienced with your vehicle's trim and software update. We understand how frustrating this can be and we want to make it right. Please reach out so that I can ensure the correct part is ordered and installed promptly for you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 11, 2024

Very efficient, clean, and clear on what they say. Thankful for the service I got! More

by eruiz06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Chavez
Apr 11, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East, and for your business. We are grateful to have you as a customer!

April 11, 2024

Shelby was great! She was able to squeeze me in to get my vehicle serviced and recalls taken care of even though I mistakenly went on the wrong date. Disappointed More

by gian.arismendi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Greenway Kia East responded

Gian, it's great to know Shelby was able to accommodate you at Greenway Kia East. We appreciate your feedback on the snacks and additional services - we're always looking for ways to improve our customer experience!

April 11, 2024

Fast service procedures in the shop, very organized, and conscientious about guests waiting time during repair process More

by rd3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Greenway Kia East responded

We're glad to know you appreciated our efficient service at Greenway Kia East! We always aim to respect our guests' time. Thanks for the positive feedback!

April 10, 2024

There great I love the location very clean and the employees are always friendly. Yup More

by latinity816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Greenway Kia East responded

We really appreciate you taking the time to leave Greenway Kia East this awesome review, thank you!

April 09, 2024

N/a Carlos always takes care of me and made sure this time my family and I were safe from a fuel leak from my car. More

by rpeidro2
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 09, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East! We're glad to know that Carlos was able to assist you and ensure your family's car is running safely. Take care!

April 09, 2024

Came in and dropped my car off for service and window tinting. Service was fast and efficient. More

by augustussueck
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 09, 2024 -

Greenway Kia East responded

Augustus, thank you for the great review. We look forward to seeing you again at Greenway Kia East!

April 09, 2024

Siempre me atienden con mucho profesionalismo. Buena atención y rapido servicio. Excelente trabajo el que realizan. More

by Dayami
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 09, 2024 -

Greenway Kia East responded

Dayami, gracias por sus amables palabras sobre nuestro equipo en Greenway Kia East. Nos alegra saber que siempre le atendemos con profesionalismo y rapidez. Gracias por elegirnos!

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