Orlando Kia East - Service Center

Finn was very professional and thorough with his explanations. He explained the necessary recalls and said he would get them done as soon as possible. He had to order a part and sent me a text when explanations. He explained the necessary recalls and said he would get them done as soon as possible. He had to order a part and sent me a text when it was in. More

Carlos ha sido la persona que verdaderamente nos ayudó con el problema de nuestro auto, le estamos más que agradecidos y ojalá lo promuevan como gerente de servicio porque el que tienen actualmente NO SIR con el problema de nuestro auto, le estamos más que agradecidos y ojalá lo promuevan como gerente de servicio porque el que tienen actualmente NO SIRVE. More

Comfortable lobby to wait in while repairs are going on and good customer service overall. and good customer service overall. More

Finn, Carlos and Terry were OUTSTANDING! Their professionalism, communication and empathetic ear meant the world to me. Thanks for your service Their professionalism, communication and empathetic ear meant the world to me. Thanks for your service More

Joshua was very courteous and helpful. He answered all my questions and I am very happy with my purchase. He answered all my questions and I am very happy with my purchase. More

The service was great and every time I go for oil change and everything else. and everything else. More

The service team did a great job handling three open recalls. Then completed a 63 point inspection. recalls. Then completed a 63 point inspection. More

The only reeason I come to this service center is because Joshua Fernandez. He is a rockstar! The service manager not so much. Joshua Fernandez. He is a rockstar! The service manager not so much. More

In waiting area was harassed by a Kia salesman that went down the line of waiting customers , to trade my van , Ridiculous ! Made the dealership look desperate for sales ! Then I was rushed at checkout to down the line of waiting customers , to trade my van , Ridiculous ! Made the dealership look desperate for sales ! Then I was rushed at checkout to sign paperwork by window clerk - she had someone on the phone so apparently I was not supposed to read before I signed. Only redeeming factor of this visit was my service advisor (excellent and very cool) At checkout I asked should my van have been washed ( I spent $600 ) a nice guy there got me a carwash flier to go get a carwash. At least 2 out of four people that work there at Kia are good at customer service ! More

Great service, Great staff. Made the experience easy. Issues were taken care of quickly. Would highly recommend Made the experience easy. Issues were taken care of quickly. Would highly recommend More