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Orlando Kia East - Service Center

Orlando, FL

4.2
1,699 Reviews

1,699 Reviews of Orlando Kia East - Service Center

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April 09, 2024

I had been in this dealer before and service was ok. But this time not the best service in general. Money hungry dealer. More

by Lucifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Greenway Kia East responded

I'm sorry to read that your recent experience didn't meet expectations. We strive for top-notch service and it's clear we fell short this time around. Your feedback is valuable in helping us improve. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 09, 2024

For the most part times promised for service are right on track and service is rendered as promised More

by jenit388
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop
Apr 09, 2024 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East for your service needs! We appreciate your feedback and five-star review.

April 09, 2024

Kia East is always very helpful and customer service is top notch. Thank you for finding the 2 issues I was having with my car along with getting my oil changed same day . Thank you Kia! More

by jenit388
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Greenway Kia East responded

We're glad to know you had a positive experience at Greenway Kia East! Our team is always here to help with any issues and keep your car running smoothly. Thanks for the review, we appreciate it!

April 09, 2024

The service was friendly. I had an appointment so didn't have to wait too long. It also didn't take long for Kia 'corporate' to review and revert to the dealer (same day) on w More

by Russ C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Apr 09, 2024 -

Greenway Kia East responded

Russ, we're glad to know you had a positive experience at Greenway Kia East and that everything was resolved quickly. Thanks for your feedback!

April 09, 2024

God service good service good attention friendly people willing to help seeking customer satisfaction friendly and empathetic More

by alex161058
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Apr 09, 2024 -

Greenway Kia East responded

Alex, we're glad to hear you had a positive experience with our service team at Greenway Kia East. Thanks for sharing your feedback - safe travels!

April 09, 2024

Came in and dropped my car off for service and window tinting. Service was fast and efficient. More

by augustussueck
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 09, 2024 -

Greenway Kia East responded

Augustus, thank you for the great review. We look forward to seeing you again at Greenway Kia East!

April 09, 2024

Siempre me atienden con mucho profesionalismo. Buena atención y rapido servicio. Excelente trabajo el que realizan. More

by Dayami
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 09, 2024 -

Greenway Kia East responded

Dayami, gracias por sus amables palabras sobre nuestro equipo en Greenway Kia East. Nos alegra saber que siempre le atendemos con profesionalismo y rapidez. Gracias por elegirnos!

April 07, 2024

Friendly and efficient. Although parts were not at the dealership when I got there, Josh did keep me up to date on the progress while I waited of them getting the part. Only More

by lightguy81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Greenway Kia East responded

We appreciate your feedback and are glad to know that Josh kept you updated throughout the process at Greenway Kia East. We understand your concerns about the GPS update, please feel free to reach out if you need further assistance with this issue!

April 06, 2024

Super excited about the time I had to wait . fast and great customer service support. More

by ingafrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iderson Elliassaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Greenway Kia East responded

Thank you for your confidence in Greenway Kia East, and for your business. We are grateful to have you as a customer!

April 06, 2024

I just had my initial service for my KIA at this dealer and could not be happier with the service. Matt took care of me and he answered all my questions and concerns and provided additional information on More

by ALMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Apr 08, 2024 -

Greenway Kia East responded

We're delighted to know that Matt and our team at Greenway Kia East provided you with excellent service. We aim for convenience and satisfaction!

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