Orlando Kia East - Service Center

Josh was amazing he paid great attention to not only my vehicle but me as a client in my opinion Josh is one of your best asset that your team has a person that I would highly recommend to anybody. vehicle but me as a client in my opinion Josh is one of your best asset that your team has a person that I would highly recommend to anybody. More

Service provided was on time and great customer service. Vehicle was in good condition when received Vehicle was in good condition when received More

Fast service procedures in the shop, very organized, and conscientious about guests waiting time during repair process conscientious about guests waiting time during repair process More

Took my 2023 K5 in for a software update and have them change a loose rear right chrome trim which they ordered the wrong part /wasted half of a day. Waiting for the new one which according to the advisor change a loose rear right chrome trim which they ordered the wrong part /wasted half of a day. Waiting for the new one which according to the advisor support be here two days ago. Still driving around with a missing trim. More

Shelby was great! She was able to squeeze me in to get my vehicle serviced and recalls taken care of even though I mistakenly went on the wrong date. Disappointed She was able to squeeze me in to get my vehicle serviced and recalls taken care of even though I mistakenly went on the wrong date. Disappointed in the snacks available while waiting for your vehicle and also surprised that a complimentary vacuum and wash doesn’t come as one of the perks. More

Very efficient, clean, and clear on what they say. Thankful for the service I got! Thankful for the service I got! More

Service team is courteous and the techs do a professional job, every time. But several weeks ago I was told that parts had been ordered to repair my jammed sunroof. I dropped in to inquire and was told that job, every time. But several weeks ago I was told that parts had been ordered to repair my jammed sunroof. I dropped in to inquire and was told that parts are now available at parts department but scheduling would be done when I return for scheduled oil change. Came for oil change and scheduling wasn't done. Dealership does not seem to have the capacity to handle what appears to be a manufacturing defect. More

There great I love the location very clean and the employees are always friendly. Yup employees are always friendly. Yup More

The service was friendly. I had an appointment so didn't have to wait too long. It also didn't take long for Kia 'corporate' to review and revert to the dealer (same day) on w I had an appointment so didn't have to wait too long. It also didn't take long for Kia 'corporate' to review and revert to the dealer (same day) on whether the defective headlamp assemblies would be covered for replacement. More

Siempre me atienden con mucho profesionalismo. Buena atención y rapido servicio. Excelente trabajo el que realizan. Buena atención y rapido servicio. Excelente trabajo el que realizan. More