Orlando Kia East - Service Center

They helped me with all my questions. They were responsive when I reached them. They helped me with setting up payment They were responsive when I reached them. They helped me with setting up payment More

Service department needs to be more efficient. . you do not get calls when your parts are in and when u call .. they say your car is ready only to find out that when u go to pick up your car.. it’s . you do not get calls when your parts are in and when u call .. they say your car is ready only to find out that when u go to pick up your car.. it’s not ready.. More

Buying my car was a great experience. The oil change was awful. The guy The checked me in was rude. Did not give good direction. When asked to pay I was asked to go around the corner. Did The oil change was awful. The guy The checked me in was rude. Did not give good direction. When asked to pay I was asked to go around the corner. Did not say which corner (while he's walking away not facing me). When I asked which side my car was on instead kf just answering a simple question he took my keys and repeatedly beeped my car. He was extreme rude and I will refuse to work with him again. More

Great customer service as soon as you get there. Good attitude. Accurate estimated time of service. Good attitude. Accurate estimated time of service. More

After being very disappointed with another dealership, Greenway Kia found the problem right away and will correct it, when they have the part. Greenway Kia found the problem right away and will correct it, when they have the part. More

Josh kept me informed of progress of the service of my two vehicles, and completed both cars within 3 hours even though the dealership was busy. Greenway takes pride in vehicle care. two vehicles, and completed both cars within 3 hours even though the dealership was busy. Greenway takes pride in vehicle care. More

Service was fast and friendly. My car was finished a lot faster than I expected it was going to be finished. My car was finished a lot faster than I expected it was going to be finished. More

Matthew in a he service department kept me informed as to the status of my vehicle while in the service department. When my service was completed he walked me to the cashier and then to my vehicle. He went o the status of my vehicle while in the service department. When my service was completed he walked me to the cashier and then to my vehicle. He went over my service and the checks that were completed on my vehicle. I highly recommend him as he ensures that you are kept informed and that e explains about the checks completed on your vehicle More

Josh was very accommodating. Assuring I should be out in 30 min and I was , Josh was very accommodating Assuring I should be out in 30 min and I was , Josh was very accommodating More

Since my service warranty is expired, I won’t be going there anymore. They charge significantly more than a mechanic for the same thing. I asked for an inspection because my car was shaking, and the servi there anymore. They charge significantly more than a mechanic for the same thing. I asked for an inspection because my car was shaking, and the service advisor advised me against it, but I knew something was wrong, which they found and so did a local shop. The exact same thing. They did not provide updates unless I called. Multiple times I was told “15-20 minutes and I’ll update you”, nope. Not the first time with this place and the customer service being terrible. The one specific thing I asked for them to change, a lightbulb change, they did not do. More