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Orlando Kia East - Service Center

Orlando, FL

4.2
1,687 Reviews

1,687 Reviews of Orlando Kia East - Service Center

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April 10, 2025

I came in for a couple problems with my Telluride. Fin solved my issues quickly and thoughtfully. He kept me posted and I appreciate feeling appreciated as a customer. I did not wait long and everythi More

by BethAnne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Greenway Kia East responded

BethAnne, we're delighted to hear that Fin provided such excellent service during your visit at Greenway Kia East. It's wonderful knowing we exceeded your expectations and made you feel valued as a customer. Thanks for choosing us again!

April 10, 2025

Didn't do anything regarding my service was very unprofessional., In short, No issue was found regarding this crack inside the left side of the internal trunk panel area - but The second issue they More

by Wilfredo lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Greenway Kia East responded

Wilfredo, I'm sorry to hear about your experience with the service. We strive for professionalism and thoroughness in addressing all concerns, so it's disappointing to learn we fell short here. Please reach out directly if you'd like us to revisit these issues or discuss further steps. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 10, 2025

Josh is useless. Doesn't return email or text messages after waiting 5 weeks for a part. My car is return to me minus my license plate. Sad More

by DYNATIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Greenway Kia East responded

I'm sorry to hear about your experience with the delayed part and missing license plate. This is not the level of service we strive for, and I apologize for any inconvenience caused. Please reach out so we can address these issues promptly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 10, 2025

Great and professional team. Son muy eficientes. Siempre salgo complacida con los servicios ofrecidos. Gracias a todos. More

by Dayami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Greenway Kia East responded

Dayami, gracias por compartir su experiencia positiva con el equipo de Greenway Kia East. Nos alegra saber que siempre queda complacida con nuestros servicios. Esperamos verle pronto!

April 09, 2025

Shelby and the team are always exceptionally attentive and courteous. She provides outstanding service every time I visit to address any matter related to my Sportage. More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Apr 10, 2025 -

Greenway Kia East responded

It's fantastic to hear that Shelby and the team at Greenway Kia East consistently provide you with attentive and courteous service. We're delighted to know your visits are always met with outstanding care for your Sportage!

April 09, 2025

Staff was very helpful. Shelby was very attentive and addressed any concern I had. Team was all around fantastic. Thank you. More

by STEVEAGONZALEZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Greenway Kia East responded

Thank you for sharing your experience with us, Steve! We're pleased to hear that Shelby and the team at Greenway Kia East provided such attentive service.

April 09, 2025

Great service. Very friendly and helpful did not have any problems changing my appointment to another Kia dealer when I found out I was calling the wrong one More

by lglanz15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with great service and was able to assist with your appointment change. Thank you for sharing your experience!

April 09, 2025

Kia Greenway East is always clean the service representative is always nice ,helpful & always smile. More

by SHANEILINDUSTRIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel
Apr 09, 2025 -

Greenway Kia East responded

Thank you for the kind words for our Greenway Kia East team. We appreciate your support!

April 08, 2025

I had a great experience at Greenway Kia East Fin my service advisor was absolutely amazing. Go see him! More

by Marsha D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Greenway Kia East responded

Marsha, we're delighted to hear that your experience with Fin at Greenway Kia East was amazing! Thank you for the recommendation and support.

April 08, 2025

He listened to the problem and it was fixed Very pleasant with the outcome Good service More

by hrmqnana45
Recommend Dealer
Yes
Employees Worked With
Fin
Apr 09, 2025 -

Greenway Kia East responded

Thanks a bunch, from the Greenway Kia East Team!

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