Orlando Kia East - Service Center

Oil change took 2 hours and 30 mins. Couldn’t get my car wash cause that would have took 30 more minutes. I had an appointment. Couldn’t get my car wash cause that would have took 30 more minutes. I had an appointment. More

Very bad service, wait 4 hours for nothing. They supposed to change a part and they didn't. They supposed to change a part and they didn't. More

My horn suddenly stopped working. I brought it in and you were able to diagnose the problem quickly and ordered the parts. A little over a week later and you repaired my car and it is I brought it in and you were able to diagnose the problem quickly and ordered the parts. A little over a week later and you repaired my car and it is working great! Matt was especially helpful in the process. Thank you Greenway Kia! More

The service was excellent. The vehicle was done in less time then was expected.Shelby was very professional and kept me up to date on how the vehicle was coming along. The vehicle was done in less time then was expected.Shelby was very professional and kept me up to date on how the vehicle was coming along. More

I love Greenway Kia East. Their service is excellent. And we've bought nothing but Kia's in our family. I went to our tax person and told her about our new Kia Sorento Hybrid Their service is excellent. And we've bought nothing but Kia's in our family. I went to our tax person and told her about our new Kia Sorento Hybrid and talked her into going to Kia this weekend to get a new SUV! We gave her Tyler's name to talk to! Thanks again Tyler's! We love our Sorento! More

The entire KIA team from Shelby Bishop to every sales or service person deserves a medal, service person deserves a medal, More

The service representative was outstanding, kept me informed of the status during the service and assisted in reconnecting the phone after the hard reset of the computer informed of the status during the service and assisted in reconnecting the phone after the hard reset of the computer More

Didn't do anything regarding my service was very unprofessional., In short, No issue was found regarding this crack inside the left side of the internal trunk panel area - but The second issue they unprofessional., In short, No issue was found regarding this crack inside the left side of the internal trunk panel area - but The second issue they took no time to address and service for the second request regarding the headset adjustment and I informed them that when I bought the vehicle, the first time they were going to service this issue and I noticed that it wasn’t working properly but they did not address this second issue (?) Now, with that said, regarding the first question (problem) they elaborated, and I was okay with that decision. Next, the second issue was unethical on their part! More

I came in for a couple problems with my Telluride. Fin solved my issues quickly and thoughtfully. He kept me posted and I appreciate feeling appreciated as a customer. I did not wait long and everythi Fin solved my issues quickly and thoughtfully. He kept me posted and I appreciate feeling appreciated as a customer. I did not wait long and everything exceeded my expectations. This is why Inkeep coming back to KIA More

I felt like a value customer Just great service Car was cleaner than I thought it there cleaner than I thought it there More