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Orlando Kia East - Service Center

Orlando, FL

4.2
1,717 Reviews

1,717 Reviews of Orlando Kia East - Service Center

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January 18, 2025

I came for a warranty repair of my steering wheel and a recall repair as well as a software update. they also asked if I wanted a complimentary car wash which I said yes to. After about an hour, they came More

by slineb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember the name
Jan 19, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

January 18, 2025

SUPER HAPPY WHITH YOUR SERVICE. EXCELENTE PERSONALIZED EXPERIENCE. FAST SERVICE. I’M NOT HAVE COMPLAINTS. More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Greenway Kia East responded

Juan Carlos, we're delighted to hear about your positive experience with Greenway Kia East! Thank you for the fantastic feedback and support. Safe travels!

January 18, 2025

He was very helpful got me what I wanted and then some. He was very attentive and very easy going to work with. He was also proactive and went above and beyond with making sure I was happy with my service. More

by JAZIEL1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Jan 20, 2025 -

Greenway Kia East responded

We're delighted to hear that you had such a positive experience at Greenway Kia East! Our team always aims to go above and beyond, so it's great to know we hit the mark. Thank you for recommending us, and enjoy your new vehicle!

January 18, 2025

The service attendant was honest and thorough. The service itself was quick I was in and out within an hour More

by Mrs.Astacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Jan 20, 2025 -

Greenway Kia East responded

We're delighted to hear that your experience at Greenway Kia East was both efficient and transparent. Thank you for sharing this positive feedback!

January 18, 2025

The customer service was great. The transaction and repairs were seamless. My Mother is very happy with the outcome. Thank you! More

by DBSEPTEMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Greenway Kia East responded

We're delighted to hear that your mother is pleased with the service at Greenway Kia East! Our team strives for seamless transactions and repairs, so it's great to know we hit the mark. Thank you for sharing this feedback!

January 17, 2025

como siempre muy bien todo. el equipo muy dispuesto a solucionar cualquier situacion. QUEDO PENDIENTE EL TEMA DEL PLUG DE LA CAMIONETA, pero ya veremos la proxima. muy agra More

by LUIS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rita Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sotolongo-coell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Greenway Kia East responded

Gracias por compartir su experiencia con nosotros en Greenway Kia East, Luis. Nos alegra saber que el equipo estuvo dispuesto a ayudarle y resolver cualquier situación. Estaremos atentos para solucionar lo de la camioneta en su próxima visita. Agradecemos mucho su apoyo!

January 17, 2025

Love the service department! ! Josh was great and management Carlos and Gina are superb !! I’ll always come back More

by ALFREDOPEREZ.INFANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Jan 17, 2025 -

Greenway Kia East responded

We're delighted to hear that Josh, Carlos, and Gina provided you with such excellent service at Greenway Kia East! Thank you for your loyalty and kind words. We look forward to welcoming you back in the future, Alfredo!

January 16, 2025

Very organized. Fast costumer service. Excellent service and welcoming faces Smiles and warms faces in very corner of the room More

by JAZIEL1023
Recommend Dealer
Yes
Jan 17, 2025 -

Greenway Kia East responded

We're delighted to hear that you enjoyed the organized and welcoming atmosphere at Greenway Kia East! Our team takes pride in providing excellent service with a smile. Thanks for sharing your experience!

January 16, 2025

Great communication throughout and the car is back to running great. Service was above my expectations More

by DAN.SULLIVAN8268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Greenway Kia East responded

Dan, we're delighted to hear that our team at Greenway Kia East exceeded your expectations and got your car running smoothly again. Thanks for sharing this positive feedback!

January 16, 2025

Tell salesmen to stop approaching customers in service waiting area, it's very annoying!! If I wanted to purchase a car I would approach one of them. It happens everything I'm there. More

by JOANNE_GRAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee, great!!
Jan 17, 2025 -

Greenway Kia East responded

Joanne, thank you for your feedback. We apologize for any inconvenience caused and will address this with our team at Greenway Kia East to ensure a more comfortable experience during your visits.

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