Orlando Kia East - Service Center

Service was helpful, there was no confusion and everyone was quick with their job! Lobby was comfortable and I had plenty of space to work on homework. They also provide snacks and drinks. was quick with their job! Lobby was comfortable and I had plenty of space to work on homework. They also provide snacks and drinks. More

All personell are very polite and eager to help with whatever I need done to the car I have and enjoy. I would recommend people to buy a Kia at your dealership. whatever I need done to the car I have and enjoy. I would recommend people to buy a Kia at your dealership. More

I was not immediately greeted upon entering. Stood around for 5 minutes until someone asked if I was being helped. When I dropped off the car I mentioned an issue with charging and how it sho Stood around for 5 minutes until someone asked if I was being helped. When I dropped off the car I mentioned an issue with charging and how it shorted out my charger and would no longer charge. I was in for a software recall, but I knew based on the behavior it would need more work than just the recall. That same day I received a call saying the car was ready. I asked if the charging issue was resolved and was disconnected. I called back and asked them to verify it would charge. They discovered it would not and sent off for the part. Over the next week I called once per day to get updates on an ETA. It was really hard to get a hold of someone - often calls were unanswered or transferred then dropped. I did finally get the car back a week later and all has been good, but I think communication should improve to give daily updates on issues like mine that take time to fix. More

Super professional talented and very friendly and kept us informed of what was going on with job informed of what was going on with job More

Great experience friendly and kind. Got me right in for my car inspection left knowing my vehicle was in good standing. Got me right in for my car inspection left knowing my vehicle was in good standing. More

Do not care for the dealership,GM, Floor Manager Eric or Finance Manager Vince. Service department was so much better. I really liked Gina and Shelby Finance Manager Vince. Service department was so much better. I really liked Gina and Shelby More

It is a loud and hectic place with the service waiting area attached directly to the sales floor. The service staff is attentive, but definitely over taxed. I will say this is the first time a salesperson area attached directly to the sales floor. The service staff is attentive, but definitely over taxed. I will say this is the first time a salesperson engaged me and then didn’t hound me the entire time I was there and I really appreciate that consideration. More

It was a very pleasant experience to be at Kia E. Orlando.Dustin Hopper was very professional and compassionate taking care of all the details to make this first visit the sealing point for me to beli Orlando.Dustin Hopper was very professional and compassionate taking care of all the details to make this first visit the sealing point for me to believe in you as a good company and become a permanent client. Thank you Dustin!!! More

Checked in early. Immediately started work on my car just needed an oil change very fast very friendly very efficient. I will be back of course! Thank you. Immediately started work on my car just needed an oil change very fast very friendly very efficient. I will be back of course! Thank you. More

Staff was great the three hours it took for an oil change not great at all not great at all More