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Orlando Kia East - Service Center

Orlando, FL

4.2
1,718 Reviews

1,718 Reviews of Orlando Kia East - Service Center

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December 04, 2024

Staff was very accommodating. Service was provided in a timely manner. Exit staff was pleasant as well. Very pleased with my experience. More

by HERMES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Greenway Kia East responded

We're delighted to hear that you had a pleasant experience with our team at Greenway Kia East. Thank you for sharing your feedback!

December 04, 2024

I always come here to Greenway Kia for all my vehicles I have owned from JEEP Compass to My Chevrolet Traverse, the staff Is so kind and Excellent customer service to Joseph Mnassa (since day 1) and Simon More

by carissalcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Urdaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Dec 04, 2024 -

Greenway Kia East responded

We are grateful to have earned your business, Carissalcruz. Thanks for taking the time to leave Joseph and Mnassa a wonderful review! - The Greenway Kia East Team

December 04, 2024

I don’t think the tire rotations were done since only one tire was more empty than the others and that tire was filled with more air than the others and still in the same spot. I checked the fluid and the wa More

by MORGANASASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Dec 05, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 03, 2024

Greenway KIA staff are friendly and knowledgeable. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon. More

by aedncc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Greenway Kia East responded

We're delighted to hear that our Greenway Kia East team provided you with friendly and knowledgeable service! It's great to know we could resolve your issue promptly. Thank you for choosing us, and we're here if you need anything else!

December 03, 2024

I asked for a full check and specifically the engine I only got an engine check and they told me to fix a couple off stuff which I did and the issue still remained, I paid $218 dollars and I fixed whateve More

by YOUNIS HASSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall who was it.
Dec 03, 2024 -

Greenway Kia East responded

We apologize for any inconvenience you experienced, Younis. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

December 02, 2024

Matt is great. Salesman are a little too pushy....wait for service is long..need snacks replenished in waiting area More

by sandrajane53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Dec 03, 2024 -

Greenway Kia East responded

Sandra, we appreciate your feedback and are glad Matt was able to assist you. Our team at Greenway Kia East will consider these comments as we continually strive to improve our customer service and satisfaction. Thanks again!

December 02, 2024

The service was great. They were done quickly and very friendly. Matt was very helpful and kept in contact with me while my car was serviced. More

by BRUCEMOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Dec 03, 2024 -

Greenway Kia East responded

Bruce, thank you for leaving Greenway Kia East a five-star review! We are so glad that Matt was friendly and helpful. See you down the road!

December 02, 2024

Excellent attention and professional. I recommend this dealer 100% to all my family and my friends More

by hmartinez052121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Mello
Dec 03, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review! We appreciate your kind words.

December 02, 2024

I had mixed feelings about my experience with Greenway Kia East. Salah in the finance department was fantastic—efficient and professional. However, the vehicle I purchased had a significant issue (a bent More

by tanwinder
Recommend Dealer
No
Employees Worked With
Salah mani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together

December 02, 2024

I was very disappointed with the service I received at my last service appointment. I will not be returning to your establishment. More

by JONESPARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Westberg
Dec 03, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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