Orlando Kia East - Service Center

Great service I didn't have reservations for service. They were able to work me in and did the service in the time that they specified. Great service department. I didn't have reservations for service. They were able to work me in and did the service in the time that they specified. Great service department. More

Stay away Customer service reps rude. The dealership does not have enough personnel working on Saturday’s. It takes forever to get service performed I.e. 3 hour Customer service reps rude. The dealership does not have enough personnel working on Saturday’s. It takes forever to get service performed I.e. 3 hours for an oil change and if they through in a free car wash added another 1 1/2 to 2 hours. I have recalls that they say it will take all day to preform ( for them) so now I need to find away to drop off my vehicle, even though Zi have an extended warranty that is suppose to provide a replacement vehicle. BTW the extended warranty is WORTHLESS More

EXCELLENT I always bring my vehicle to Kia East. Tyler was excellent and kept me informed throughout the entire process. Thank you for the great service I always bring my vehicle to Kia East. Tyler was excellent and kept me informed throughout the entire process. Thank you for the great service More

Service I had an appointment for 1:00 pm, and as soon as I got there, they took the car in. Carlos kept me informed at all times while they were working on I had an appointment for 1:00 pm, and as soon as I got there, they took the car in. Carlos kept me informed at all times while they were working on the car check up. It was even ready before the estimated time. Nice waiting area, comfy chairs... will be back More

Service Performed Kia Forte Brought my 2015 Kia Forte for service maintenance and a window switch replacement. Customer service rep was polite and helpful. I was told it would ta Brought my 2015 Kia Forte for service maintenance and a window switch replacement. Customer service rep was polite and helpful. I was told it would take about one and a half hour to complete but it actually took a little over 2 hours. It was ok with me as overall I was satisfied. They even had my car washed. More

Excellent job You do a excellent job with the customer services and also I have a excellent treatment . When I call to make an appointment the services is really fa You do a excellent job with the customer services and also I have a excellent treatment . When I call to make an appointment the services is really fast More

DISCOUNT OIL CHANGE!!!!!!! Got a DISCOUNT OIL CHANGE FOR $10.60 this holiday weekend!!! Received an email from them with this offer that expired on June 5th ! Just on time!🏃??? Got a DISCOUNT OIL CHANGE FOR $10.60 this holiday weekend!!! Received an email from them with this offer that expired on June 5th ! Just on time!🏃???😄 More

Staff Great staff. Appreciated the service and courteousy. Knowledge of products was helpful and timelyness of service. I would recommend Kia East to other Great staff. Appreciated the service and courteousy. Knowledge of products was helpful and timelyness of service. I would recommend Kia East to other patrons. Snacks were an additional plus. More

Just amazing! The time spent and the level of competency help me rate this Kia dealership five stars in terms of service. We were treated fairly and with the utmost The time spent and the level of competency help me rate this Kia dealership five stars in terms of service. We were treated fairly and with the utmost customer care. I will go back again and again!!! Fantastic!_ More

Your service department is very professional and knowledgeab I love my Kia Rio and when I experienced an issue with it, I immediately called for roadside assistance. Had my car towed to Kia at East Colonial Dr a I love my Kia Rio and when I experienced an issue with it, I immediately called for roadside assistance. Had my car towed to Kia at East Colonial Dr and was called upon arrival of my Rio at their premises by Carlos Alejo. He asked me to explain the issue I had with it and that he would called me back. Later on that day after his thorough inspection, he explained that my steering wheel must have been in a lock mode and that's why my Rio wouldn't start up that morning. I was embarrassed and asked him if this has only happened to women and he said "no" he's had some men experience this lockmode on their steering wheels also. LOL. I now know what to do should this happened to me again. Thank you, Carlos Alejo. It was a frustrating moment not being able to turn on my car to head out to work but turned out to be a learning experience and super "funny' also. It's all good! Thanks, again Carlos! Sincerely, Migdalia Carpena More