Orlando Kia East - Service Center

My service advisor, Fin was friendly, quick, and professional. I brought my car in for a 30k mile standard service and their inspection revealed issues with my front tires that they also fixed (afte professional. I brought my car in for a 30k mile standard service and their inspection revealed issues with my front tires that they also fixed (after calling me for approval); that fixed a steering issue that I previously had investigated but was unable to fix before. They also gave me a free car wash and replaced the battery in my key fob. I'm very happy with the experience. More

When I arrived, Frankie was not supposed to be in, but they were he was called in for the evening he was off. He kept me updated every single time he even came to the waiting room to get me to let me know they were he was called in for the evening he was off. He kept me updated every single time he even came to the waiting room to get me to let me know that he was leaving for the day and someone else was going to take a spot Very professional staff. I would definitely come here again and they actually cleaned and washed my car after the service. More

Don’t like how they say they going to do something and don’t do it don’t do it More

Matt was a great a help! Very knowledgeable and honest about about my car’s problems Very knowledgeable and honest about about my car’s problems More

I had a special parts order. I scheduled an 8:00am appointment for a Friday to take care of this. I dropped my car off Thursday night to ensure my car would be seen. The service I scheduled an 8:00am appointment for a Friday to take care of this. I dropped my car off Thursday night to ensure my car would be seen. The service department did not reach out to me. I had to reach out to them, around 11:45am and they claimed they “missed” my vehicle that was parked right out front of the service area. They delayed my repair. The service was not taken care of. I had to pick my car up on a Saturday, used multiple Ubers in the mean time which cost me more money. They ultimately did not have “TIME” to diagnose my car and fix it correctly. The refunded me, which is nice, however they wasted my time and did not fix the issue. I will NEVER take my car back to this dealership. More

He was very helpful got me what I wanted and then some. He was very attentive and very easy going to work with. He was also proactive and went above and beyond with making sure I was happy with my service. He was very attentive and very easy going to work with. He was also proactive and went above and beyond with making sure I was happy with my service. Highly would recommend to future customers. More

SUPER HAPPY WHITH YOUR SERVICE. EXCELENTE PERSONALIZED EXPERIENCE. FAST SERVICE. I’M NOT HAVE COMPLAINTS. EXCELENTE PERSONALIZED EXPERIENCE. FAST SERVICE. I’M NOT HAVE COMPLAINTS. More

The customer service was great. The transaction and repairs were seamless. My Mother is very happy with the outcome. Thank you! The transaction and repairs were seamless. My Mother is very happy with the outcome. Thank you! More

Great service. Quick on updates and repairs. Friendly and helpful with any questions or concerns Quick on updates and repairs. Friendly and helpful with any questions or concerns More

The service attendant was honest and thorough. The service itself was quick I was in and out within an hour The service itself was quick I was in and out within an hour More