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Orlando Kia East - Service Center

Orlando, FL

4.2
1,832 Reviews
Call Service Center (844) 637-1389

1,832 Reviews of Orlando Kia East - Service Center

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October 19, 2024

Great service and communication comfortable waiting area will be back for service when needed highly recommend More

by SASCHULTZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Greenway Kia East responded

Thank you for the glowing review! We're delighted to hear that our service and waiting area met your expectations at Greenway Kia East. We look forward to welcoming you back whenever you need us!

October 18, 2024

Good service, and easy navigation of the service site to book a reservation like a hotel room,lol. Too expensive. More

by DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Oct 21, 2024 -

Greenway Kia East responded

David, we're glad to hear you found our service site easy to navigate at Greenway Kia East. We appreciate your feedback on pricing and will take it into consideration as we strive for the best customer experience. Thank you for sharing!

October 18, 2024

Every one at dealership are very courageous and helpful Joshuais vey good in what he is found. He tryed very hard to help me. More

by surtilal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Report | Print
Oct 18, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East! We're glad to hear that Joshua and the team were helpful during your visit. We appreciate your feedback and look forward to assisting you again in the future!

October 17, 2024

Great customer service very informative easy to go in and get all issues resolved! Never have an issue More

by LISA0805US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Greenway Kia East responded

We're delighted to hear that you had a seamless experience with our team at Greenway Kia East! Thank you for sharing your positive feedback, and we're here whenever you need us.

October 17, 2024

Great service as always. I have purchased 4 vehicles from this dealership and I've always had my vehicles serviced here. More

by GABEIGLESIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : oludare Baloye, Joshua Fernandez, Mathew Westberg
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Oct 17, 2024 -

Greenway Kia East responded

Thank you for your continued trust in Greenway Kia East! We're delighted to hear that our service has consistently met your expectations. Looking forward to assisting with any future needs!

October 17, 2024

The sales people do whatever they can to make you feel like they’ll treat you right but they are usually lying the best thing you can do is to just avoid the sales if you can and just stick to the service More

by TRISTANK981486
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 17, 2024

Finn is professional and helpful and communicates well. Clean comfortable waiting area. Friendly staff. Reasonable wait time for service. More

by AJHOLOBYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Greenway Kia East responded

Thank you for highlighting Finn's professionalism and the welcoming atmosphere at Greenway Kia East. We're glad to hear that your visit was pleasant and efficient!

October 14, 2024

For the new motor installed on time and car runs great, will use and recommend. And to top it of customer service was top notch. More

by Tgs1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Fernandez
Report | Print
Oct 16, 2024 -

Greenway Kia East responded

We're delighted to hear that your experience with Greenway Kia East was a positive one, and that the new motor installation went smoothly! Thank you for recommending us and appreciating our top-notch customer service. Safe driving ahead!

October 14, 2024

The worst service department I have ever used. Terrible communication and incompetence and I gave them multiple chances More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 15, 2024 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

October 13, 2024

I was very unhappy that this dealership charged over ten percent in a ridiculous shop and usage fee!! This should be included in the service price! More

by SWALKER220
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
Report | Print
Oct 13, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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