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Orlando Kia East - Service Center

Orlando, FL

4.2
1,812 Reviews
Call Service Center (844) 637-1389

1,812 Reviews of Orlando Kia East - Service Center

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August 22, 2024

I appreciate the service advisor Fin and Ricky in parts for working with me and fixing my problem. There was a little accident, the fault of one of the mechanics but, in coming back, it was rectified. More

by AVALDASILVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky in Parts, 5 stars
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Aug 23, 2024 -

Greenway Kia East responded

Thanks for acknowledging Fin and Ricky's efforts at Greenway Kia East. We're glad to hear that the issue with your vehicle was resolved to your satisfaction. We greatly appreciate your feedback and look forward to seeing you again in the future!

August 22, 2024

They fix my car. but let my car messy inside and shoes print in de dash and console More

by Sandramedina409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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Aug 28, 2024 -

Greenway Kia East responded

Sandra - We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com.

August 21, 2024

Greenway KIA East has always been friendly and professional with well trained mechanics who expertly service my vehicle and keep it in tip top shape More

by ROBOCHAPLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdel Trabelsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sotolongo-coell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
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Aug 21, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East has consistently provided friendly and professional service. We appreciate your trust in us to keep your vehicle in top shape!

August 19, 2024

Amazing people who are customer-centric, professional, great communicators, and proficient at meeting customers’ needs. Thank you for your service! More

by KISTLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East met your needs and provided excellent service. We appreciate your support!

August 19, 2024

My review is not good because it's my third time at the dealership and they said that they fixed my car and it still not fixed More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Navedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia East responded

Roy, I apologize for the repeated inconvenience you've experienced. This is certainly not the level of service we aim to provide. Please reach out so we can address this issue promptly and ensure your car gets properly fixed. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 19, 2024

To be fixed for window motor not working and two days following repair it’s not working again More

by STEVEP550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia East responded

Steve - Customer feedback is important to us, so we appreciate you leaving us a review. Would you be willing to speak with me directly about your experience? If so, please reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 19, 2024

The dealership was comfortable and courteous while I waited for my car to be servicd More

by rab200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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Aug 19, 2024 -

Greenway Kia East responded

We are glad that you enjoyed your service experience at Greenway Kia East! Thanks for the review.

August 18, 2024

Finn consistently provides excellent customer service! Our service is timely and we’re kept informed. More

by Srcue10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Greenway Kia East responded

Thank you for highlighting Finn's excellent customer service at Greenway Kia East! We're glad to hear your experience was timely and well-informed. We appreciate your feedback!

August 18, 2024

I arrived and was greeted right away for service, I went into the waiting room after checking in. Joshua was very professional, quoted me cost, used a half price coupon. He was great at customer service, li More

by CHERYL655parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Greenway Kia East responded

Thank you for sharing your experience, Cheryl! We're glad Joshua provided excellent service and made your visit to Greenway Kia East a positive one. We appreciate your trust in us!

August 18, 2024

Came in for oil change was done in an hour. Great service Thanks for all you do. More

by DARLENEDK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Report | Print
Aug 19, 2024 -

Greenway Kia East responded

Darlene, we appreciate your kind words here at Greenway Kia East. Thanks for choosing us for your service needs!

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