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Orlando Kia East - Service Center

Orlando, FL

4.2
1,811 Reviews

1,811 Reviews of Orlando Kia East - Service Center

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August 13, 2024

They only care about you filling up the survey , I’ve been waiting more than 3 weeks for a part and I haven’t received a single call or message related to the part for my vehicle, but I’ve received thous More

by titogrille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Greenway Kia East responded

It's disappointing to hear about your experience. We strive for timely communication and it's clear we fell short here. I apologize for the delay on your part and would like to assist you personally in resolving this issue. Please reach out when you can so we can make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 13, 2024

I’m very happy with the services, they treat me very nice it was my first time . More

by Andino1625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! We truly appreciate your feedback!

August 12, 2024

The staff was professional and service was fast efficient and reliable. I’ve never had any issues More

by BKLYNSWEETIE706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

We are grateful for your positive feedback about Greenway Kia East. Thanks so much.

August 12, 2024

Gina has great and I glad I was able to get my KIA back in a few days. Thank you Bob More

by BNJ1085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Thank you for leaving Greenway Kia East a five-star review. It's fantastic that your experience with Gina and our team went smoothly. Enjoy your KIA!

August 12, 2024

The people were friendly and got my car done when they said they would thank you More

by Yazette
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Greenway Kia East responded

Yazette, thank you for trusting Greenway Kia East with your business!

August 12, 2024

Shelby was very kind, professional and helpful. The service took over 2 hours and seemed like forever. Thank goodness for the TV to relieve the boredom. More

by norma.knight1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Greenway Kia East responded

Thank you for your feedback! We're glad to hear Shelby provided excellent service at Greenway Kia East. We apologize for the wait time and appreciate your patience.

August 12, 2024

Good service. Didn't have my filter for my jeeps oil change in stock so had to wait a few hours. Would.be nice if they had free snacks available such as popcorn or More

by jdaleo77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 12, 2024 -

Greenway Kia East responded

Thanks for the feedback! We appreciate your patience and will take note of your suggestion about snacks. Glad to hear you received good service at Greenway Kia East!

August 10, 2024

Service was done promptly. For an antitheft device I believe it was installed. There was supposed to be window stickers, but they were never put on. More

by PWMARKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Aug 19, 2024 -

Greenway Kia East responded

Thanks for your feedback! We're glad to hear the service was prompt at Greenway Kia East. We'll look into the window stickers issue and make sure it's addressed.

August 10, 2024

Everyone here was extremely kinda and helpful! Joshua made sure my car and I were well taken care of. Thank you!! More

by adelapicard16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

Adela, we're delighted to hear Joshua and the team at Greenway Kia East took great care of you! Thanks for sharing your experience with us.

August 10, 2024

Great service department: up front pricing posted on the wall, great snacks and cold bottled water in the waiting area, and Josh is awesome! More

by msyrrakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Greenway Kia East responded

msyrrakos, thanks for the shoutout! We're glad you enjoyed our service department and amenities at Greenway Kia East. We'll make sure Josh hears your praise too!

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