Greenway Kia North

The customer service was inadequate to say the least. You kept my car over 3 weeks. Very little communication about why. Upon pickup of my vehicle I was told one thing about a oil change and then being You kept my car over 3 weeks. Very little communication about why. Upon pickup of my vehicle I was told one thing about a oil change and then being charged another. When my husband couldn't straighten it out I had to turn around and come back to the dealership for them to do their job and look at the paperwork that said I had free oil changes left. The customer service manager promised me he will call me bac, because I was not satisfied with just him telling me you were sorry for all of the bad service I received. I told him to contact the general manager and that I wanted to speak with him that day. I have not heard back either one of them yet. The sad thing is when I bought the car I was lied to horribly. I finally got a meeting with the general manager after coming back making a scene multiple times for someone to hear me. From what I've seen from this dealership since I bought my car in 2020 that unless you make a scene you're not heard. This is unfortunate. If I didn't have the free oil changes I would never come to your dealership because of all the lies I've been told, the unprofessionalism and people not knowing their job. More

Purchased my vehicle here a few months ago and came back for my first complimentary oil change. Made an appointment but still had to wait an extended period of time. Other than that, it was great service. for my first complimentary oil change. Made an appointment but still had to wait an extended period of time. Other than that, it was great service. More

Have helped me get multiple cars with all the features and customization I want in a speedy manner and customization I want in a speedy manner More

Made a good deal and had a good experience with everyone i interacted with at the Kia dealership i interacted with at the Kia dealership More

The work really hard to get me a excellent deal for the car 100% approved car 100% approved More

Great experience, easy to deal with and good communication. Fair pricing. Thank you for your help. communication. Fair pricing. Thank you for your help. More

A big shoutout to Noah Yager for servicing my daughter's car. I used to see a different advisor that no longer works at Greenway Kia North and Noah stepped right in and was willing to go above and beyond. car. I used to see a different advisor that no longer works at Greenway Kia North and Noah stepped right in and was willing to go above and beyond. He was very helpful, attentive to detail and even had the car washed without me asking. Considering I was waiting for the car to be serviced, Noah was proactive in ensuring that the time quoted was true. I would definitely recommend Noah again. Thank you for your customer service. It is truly appreciated. More

Noah is always a pleasure to work with, keeps me informed on my vehicle and always gets me out within a reasonable timeframe on my vehicle and always gets me out within a reasonable timeframe More

They provided the service for my Kia Forte and they wanted to make sure it was clean, while my granddaughter shopped for her a Kia as well. wanted to make sure it was clean, while my granddaughter shopped for her a Kia as well. More

Kia service is terrible, I took my Kia Sportage in three times for the same issue. I advised each time of the issue and how to resolve to deaf ears, I was given a bandaid fix. This last service I had to spe times for the same issue. I advised each time of the issue and how to resolve to deaf ears, I was given a bandaid fix. This last service I had to speak in a stern voice to get my point across and advise of the issue with my 2023 Kia Sportage. My suv was kept for 4 days and I was told a loaner is not offered. This is my 5th Kia, in all my years of interacting with Kia, this by far is the worse customer service and dealership. I do not recommend them, when I’m ready to trade my vehicle I will take my business elsewhere. More