Greenway Kia North - Service Center

Great service and communication as usual. Service advisor does a great jobs in keeping you informed. Service advisor does a great jobs in keeping you informed. More

No clear information. Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and cha Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and charges from Manager. More

Noah was accomodating and very professional. He kept me informed every step of the way of my service appointment. He kept me informed every step of the way of my service appointment. More

It was a very good service and fast. . They was very nice and explain everything about the service. Than you. . They was very nice and explain everything about the service. Than you. More

Joe Vega was very professional and understood my concern and fear regarding my car issues. He was able to calm me and took time with me to go over the issues regarding the recalls on my car. I really apprec and fear regarding my car issues. He was able to calm me and took time with me to go over the issues regarding the recalls on my car. I really appreciate his kindness to me. More

From the moment I walked in I knew I was in good hands. Customer service is extremely incredible and professional. Everyone is very nice and greets you immediately as you walk in. Lorenzo is one of the bes Customer service is extremely incredible and professional. Everyone is very nice and greets you immediately as you walk in. Lorenzo is one of the best salesman I have ever met. He was very helpful, attentive, patient and honest. He made sure to look out for me And put me into the vehicle I absolutely wanted. Everyone goes above and beyond! And shoutout to Hamza for being so helpful with me too! I will always highly recommend Greenway Kia north. You guys are amazing I couldn’t thank you enough for giving me the biggest blessing. More

The repair process took 16 Weeks. No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion date for the work. When I finally picked up the vehicle it had a broken battery that overheated on the way home and had to be replaced. I saw them jumpstart the battery to bring the “fixed” car to me and asked but was not really helped. The battery was blowing steam out relief holes by the time I got home. I also had to pay over $1000 to replace O2 sensors that were likely damage by the cause of the main repair that the vehicle was towed in for. Cyl head gasket leak - coolant into combustion- exhaust flowing by O2 sensors- likely gumming up sensors. Overall bad experience for me. More

The dealership was super fast and had the best communication out of all the many I’ve visited in the past, super trustworthy and will be going again! communication out of all the many I’ve visited in the past, super trustworthy and will be going again! More

He was very professional, knowledgeable and kind. He checked with me often to be sure I was comfortable and didn’t need anything more while I waited. He checked with me often to be sure I was comfortable and didn’t need anything more while I waited. More

When I came in recently the first time for work done no one told me I had to return for more work. I left thinking everything was completed that day. I got a call a week or so later about a part coming in one told me I had to return for more work. I left thinking everything was completed that day. I got a call a week or so later about a part coming in and to make an appt. Again, that I had no clue about More