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Greenway Kia West

Orlando, FL

4.3
4,139 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,139 reviews

October 06, 2024

Liz, my service advisor, did a great job! She explained everything to me and kept me informed about the status of my car. I waited at the dealership, which has a comfortable waiting area. More

by SJBONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Oct 07, 2024 -

Greenway Kia West responded

We're delighted to hear that Liz provided excellent service and kept you informed during your visit at Greenway Kia West. It's great to know our waiting area met your comfort needs as well. Thank you for sharing this feedback!

October 06, 2024

Excelente como siempre 👍🏻 muy buena atención , los mejores . Recomendados 100% y me dieron la cita rápido More

by vanessaalejandracamargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Kia West responded

Gracias por la reseña, Vanessa! Nos alegra saber que recibió una atención excelente y rápida en Greenway Kia West. Apreciamos su recomendación al 100%.

October 05, 2024

Came in for scheduled maintenance service by appointment. Was told about the recall so I opted to have it done since my car would already be there. Things happen, I know but I was made aware that the service More

by Sorobins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 08, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience with the maintenance service. It sounds like there was a lack of communication and some unexpected issues, which is not what we aim for. We would like to address these concerns directly and ensure that everything is resolved properly for you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 05, 2024

I like Kia when ever i have a problem with my Kia i always bring it to them andbthey alway take care of my car and the service people are very polite my service tech was Tony who was very helpful More

by DONNADARRYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony ,Julio,Ms.Jody
Oct 07, 2024 -

Greenway Kia West responded

Donna, thank you for being a loyal customer and sharing your positive experience with Tony and Ms. Jody at Greenway Kia West! We're delighted to hear that our team consistently provides excellent service for your vehicle needs. We look forward to continuing to serve you in the future!

October 05, 2024

This dealership does not care about its customers, and often can't even muster the decency to pretend to. More

by M01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia West responded

It's disheartening to hear about your experience, and I apologize if we fell short of providing the care you deserve. We strive for genuine customer service and would like to understand more about what happened during your visit. Please feel free to reach out so we can address any concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 05, 2024

I was impressed when the director actually wiped my car down after I declined the wash I was always informed what was going on with my car while it was being serviced More

by pstravato02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 07, 2024 -

Greenway Kia West responded

It's great to hear that our team at Greenway Kia West went the extra mile for you! We appreciate your feedback and are glad you felt well-informed during your service visit. Thanks for choosing us!

October 04, 2024

I haved allways get a great service a this kia, customer service is very professional and yes I will definitely recomend it to any of my friends and family. More

by ysaisabelhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Oct 07, 2024 -

Greenway Kia West responded

Ysaisabel, we're delighted to hear that you've consistently received great service at Greenway Kia West! Thank you for recommending us to your friends and family. We look forward to serving you in the future!

October 04, 2024

Un equipo comprometido con satisfacer las necesidades del cliente y chequear que todo esté bien. Agradecido con todos More

by Anuarusanoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Liz, Jesse. , Ray Paz
Oct 04, 2024 -

Greenway Kia West responded

Nos alegra saber que el equipo de Greenway Kia West cumplió con sus expectativas y se aseguró de que todo estuviera en orden. Agradecemos su apoyo y esperamos poder servirle nuevamente en el futuro.

October 04, 2024

I went in for a scheduled oil change. This was my first experience at this location and everyone was super friendly and the lobby area was clean and spacious. Tony was energetic and commu More

by nsnodgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that your first visit for an oil change at Greenway Kia West was a positive one! It's great to know Tony and the team provided friendly service and exceeded expectations with timely delivery. Thank you for choosing us, we look forward to seeing you again!

October 04, 2024

Great atmosphere, polite and courteous service people always have a smile when I come in. Take good care of me. More

by LPNPRINCESS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that you enjoy the atmosphere and service at Greenway Kia West! Our team is always here with a smile, ready to take good care of you. Thanks for sharing your experience!

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