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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,772 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,772 reviews

October 29, 2026

Outstanding service. Took well good care of my car. Well done. Keep up the good work More

by HBOWMAN6612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naz
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Oct 29, 2026 -

Greenway Kia West responded

We're happy you were pleased with the care our service team provided for your Kia Carnival Hybrid. Thank you for the encouragement!

October 28, 2026

Inconsiderate, wasting my time kept my car for days just to not find anything wrong with it and never answering the phone More

by RYNIAPOWELL
Recommend Dealer
No
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October 28, 2026

It is clean and comfortable. A second tv would be nice! The charger was good More

by tmarvin2023
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
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Oct 28, 2026 -

Greenway Kia West responded

We're glad the comfortable setting and handy charger added to your Kia K4 service visit. Thank you for the five star rating and your suggestion about a second TV.

October 23, 2026

No issues. Told me what was priority recommendations and secondary recommendations. Provided a driver to take me back home as well which I appreciated. More

by JENNINGSCLEVE
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Oct 23, 2026 -

Greenway Kia West responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2026

Tony greeted me almost immediately, told me the process and even though the update took longer than expected, kept me updated and offered alternatives if I couldn't continue to wait. More

by mf
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
Print
Oct 22, 2026 -

Greenway Kia West responded

Knowing that Tony’s clear communication and proactive updates made your visit smoother means a lot to our service team. We’re pleased Tony could keep you informed and offer alternatives while your Kia Telluride was in for service.

October 22, 2026

Covered repair, but later found loose panels in console and floor. Reassembled myself. Carpets loose, had to reclip. Speaks to rushed or overworked EV technicians. More

by mark.salyzyn
Recommend Dealer
Yes
Print
Oct 22, 2026 -

Greenway Kia West responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2026

How all dealerships should be. Sweet, professional, great at communication, empathizing and willing to help More

by CHANTELHERRING27
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Print
Oct 21, 2026 -

Greenway Kia West responded

Thank you for the five-star rating and for noting our team’s friendly demeanor, clear communication, and supportive approach. Knowing you felt supported and informed during your Kia Sportage service means a lot to Jesse and our service department.

October 21, 2026

Had a scheduled appointment and ended up waiting approximately 3 hours. Poor communication and lack of urgency More

by christinakehr
Recommend Dealer
No
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Oct 25, 2026 -

Greenway Kia West responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 20, 2026

They were all very kind , informative and quick I got my vehicle back quickly and the employees checked in with me and kept me up to date with everything. They were all very kind and worked well together More

by JoeyCaballero2015
Recommend Dealer
Yes
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Oct 20, 2026 -

Greenway Kia West responded

Hearing that you found our service team kind and efficient means a lot to us. We’re pleased we could keep you updated and have your Soul back on the road so swiftly.

October 19, 2026

Jesse was very, very professional a d caring he realized that I didn't understand what was really wrong with my car and took time to explain everything to me and then my son. He me no promises, just wanting More

by Pudge1960
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
Print
Oct 19, 2026 -

Pudge1960 responded

Jesse is a very good customers service agent He believes in making you understand everything about what is going on, he was very compassionate to our needs as if it was his car I wish I had him for the sale rep. He is very details in all aspect of making sure we understood everything, I hope that he is there the next time when and if we need assistance

Oct 21, 2026 -

Greenway Kia West responded

Thanks for sharing about your experience with Greenway Kia West. We appreciate your business and hope to see you again soon!

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