Greenway Kia West
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Absolutely terrible service department! I've been 4 times. Shame on me for going that many times. First time they charged me $150 for an oil change that I could get at Valvoline for $50 I've been 4 times. Shame on me for going that many times. First time they charged me $150 for an oil change that I could get at Valvoline for $50. I complained and they gave me a free coupon. Next 2 service apts were "fine". Today, they hosed me again! Told me $485 for a 15k service. They were supposed to deduct for a service coupon I have for a free oil change, a free air cabin filter and another for -$10.00 off. Somehow that new math cost me over $500! No one could explain and after 30 minutes of discussion, they knocked $15 off! I should have known better because I bought my car there and the finance manager was TERRIBLE too! Total bait and switch. The final "deal" was nothing like what they quoted. Total rip off. Terrible. I will never go there again, even to use my free oil change coupons. RUN THE OTHER WAY!! More
Excellent service manager support for customer and by standers. Car is tended to in a timely manner. standers. Car is tended to in a timely manner. More
They were not upfront with my wife about financing the new car . We were thinking it was with us both but some how I only ended up being on the loan without her . This caused so much miss understanding wi new car . We were thinking it was with us both but some how I only ended up being on the loan without her . This caused so much miss understanding with the whole process. On top of it all the jeep has mechanical issues with no help or way to get it fix More
I recently had the pleasure of visiting the Kia service department, and I must say, I was thoroughly impressed. From the moment I walked in, the staff greeted me warmly and made me feel valued as a custome department, and I must say, I was thoroughly impressed. From the moment I walked in, the staff greeted me warmly and made me feel valued as a customer. The waiting area was clean, comfortable, and equipped with amenities to make my wait enjoyable. The service technicians were knowledgeable and efficient, addressing my vehicle's needs promptly and effectively. They kept me informed throughout the process, ensuring I understood what was being done and why. Overall, my experience with the Kia service department was exceptional, and I wouldn't hesitate to recommend them to anyone in need of automotive service. More
Service tech Winset failed to returned phone calls. Car was there all day. Failed to give correct info. Was told car was fixed but several later days received phone call about part was order for car. Car was there all day. Failed to give correct info. Was told car was fixed but several later days received phone call about part was order for car. I am not happy with dealer. No more Kia vehicle More
There's isn't any words to say about the dealership. Customer service was great and didn't have much to say cause it was my frlitst time going there Customer service was great and didn't have much to say cause it was my frlitst time going there More
I had a great experience buying my car at Greenway Kia West from start to finish. West from start to finish. More
Service process was smooth and Rep was professional. Everything completed In a reasonable time frame. Only improvement suggestion would be to wash the car (exterior at minimum). Everything completed In a reasonable time frame. Only improvement suggestion would be to wash the car (exterior at minimum). More