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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,718 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,718 reviews

May 23, 2024

Very attentive staff. I was made aware of my approximate wait time and was finished earlier than expected. More

by lyndsay.kotarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 24, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad our attentive staff at Greenway Kia West could get you taken care of quicker than expected. We appreciate your feedback and look forward to serving you again!

May 23, 2024

My service advisor was amazing! Elizabeth communicated every step of the way and was informative. Than you! More

by CY_IMHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 24, 2024 -

Greenway Kia West responded

We're glad to hear Elizabeth provided excellent communication and service during your visit to Greenway Kia West. Thank you for the positive feedback!

May 23, 2024

Nada is disrespectful, unprofessional and should not be working in this role. I filled out an inquiry form online about a kia telluride. I put my information in and she called me. The call dropped as my se More

by Megan
Recommend Dealer
No
Employees Worked With
Nada Ammor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Greenway Kia West responded

Megan, I'm truly sorry to hear about your experience. This behavior is not acceptable and does not reflect our standards of customer service. I'd like the opportunity to address this situation directly with you and ensure it doesn't happen again. Please reach out when you can. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 22, 2024

Awesome customer service, very knowledgeable and attentive to my questions. He was able to help get the car that best suited my family. More

by tiffytaffy2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas
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May 23, 2024 -

Greenway Kia West responded

We're delighted to know you had such a positive experience at Greenway Kia West! Our team is always here to provide excellent service and help find the perfect car for our customers. Thanks for sharing your feedback with us!

May 22, 2024

Julio was excellent, respectful and helpful with his service. He was pleasant to work with and would like him for all services More

by colettejohnsonthons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Agosto
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May 22, 2024 -

Greenway Kia West responded

Colette, we're delighted to know that Julio provided excellent service during your visit at Greenway Kia West. We appreciate the positive feedback and look forward to assisting you with future services!

May 22, 2024

Staff was very helpful and attentive. I waited at the dealership for my car in the waiting room which was clean and quiet. More

by n.jenn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
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May 22, 2024 -

Greenway Kia West responded

We're glad to know you found our team to be so helpful and our waiting room to be so comfortable. We thank you for sharing your experience with us and hope to see you again at Greenway Kia West!

May 22, 2024

Excelente atencion por parte del vendedor Jonathan y el financista señor Diego y la gerencia More

by terrysgil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas
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May 22, 2024 -

Greenway Kia West responded

Terry, muchas gracias por destacar el trabajo de Jonathan y Diego del equipo de ventas y finanzas en Greenway Kia West! Apreciamos su confianza en nosotros para hacer negocios.

May 22, 2024

I called to make an appointment to replace a recalled part and was told that the part was in stock and made an appointment…arrived at the appropriate time and was told that the part was not in stock and More

by GPKOHLER2
Recommend Dealer
No
Employees Worked With
Service department
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May 23, 2024 -

Greenway Kia West responded

I'm really sorry to read about the mix-up with your appointment and the part availability. This is not how we want things to go for our customers, and I apologize for any inconvenience caused. We'd like a chance to make this right - please reach out so we can ensure you're taken care of properly moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com.

May 22, 2024

Very nice people work in dealership my car was given to me at a time matter loved the experience will recommend More

by ag12261972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
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May 23, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience at Greenway Kia West! We appreciate your recommendation and are here for any future needs. Safe travels in your new car!

May 21, 2024

They was great. It was a great experience. They explained the issue and fixed it More

by aloredejorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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May 22, 2024 -

Greenway Kia West responded

We're thrilled our team could provide informative communication and make your Greenway Kia West experience a 5-star success!

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