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Greenway Kia West

Orlando, FL

4.2
3,622 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,622 reviews

May 01, 2024

Service process was smooth and Rep was professional. Everything completed In a reasonable time frame. Only improvement suggestion would be to wash the car (exterior at minimum). More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department (I cannot remember “her” name)
May 06, 2024 -

Greenway Kia West responded

Craig, we appreciate your feedback and are glad to know you found our service process smooth at Greenway Kia West. We'll take note of your suggestion about the car wash. Thanks for choosing us!

May 01, 2024

everyone was very cordial and helped me a lot. everyone was very cordial and helped me a lot, everyone helps even if they are not your salespeople and Diego from finance was very kind More

by Tamy Blasini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Chávez
May 02, 2024 -

Greenway Kia West responded

Tamy, we're delighted to know that our team at Greenway Kia West provided you with a courteous and helpful experience. It's great to see Diego from finance was able to assist as well! Thanks for your review.

April 30, 2024

Great service ! The facility squeezed my last minute appointment. Julia was amazing , great customer service More

by misfitkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
May 01, 2024 -

Greenway Kia West responded

Kayla, we're so glad to know that Julia and our team at Greenway Kia West were able to accommodate your last-minute appointment. Thanks for the positive feedback!

April 30, 2024

Everyone was great! ! The gentlemen that signed me in so kind and helpful. The service manager is excellent!!! Thank you to all!! Martha Conley More

by Martha Conley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept great
May 01, 2024 -

Greenway Kia West responded

Martha, we're so glad to know you had a great experience with our team at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future!

April 30, 2024

Both the commercial and service areas are terrible, I asked if I had taken away the message that the car needed maintenance and they didn't take it away. I have to go again so they can take it off. More

by andrescastejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Ricardo Ojeda
May 01, 2024 -

Greenway Kia West responded

Andres, I'm sorry to learn about your recent experience. We strive for top-notch service and it sounds like we fell short this time around. Your feedback is important to us and we encourage you to please reach out so that we can discuss this further and ensure all outstanding concerns are addressed. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 30, 2024

No me gustó nada porque me habían dicho algo y después se dijeron que debía pagar más de lo acordado More

by riverojaviela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto Ahumada
May 01, 2024 -

Greenway Kia West responded

Lamentamos conocer su experiencia, Javiela. Queremos lo mejor para nuestros clientes y me disculpo si hemos dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si podemos ayudarle. Si está dispuesto, no dude en llamarme para discutir. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

April 28, 2024

I came to the service center on my only day off work with my 7 month old child because someone told me there was a recall on my engine and it was important I come in. When I get there I was told to take ever More

by mrsannadias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Available
Apr 29, 2024 -

Greenway Kia West responded

I'm sorry to read about your recent experience at our service center. We strive for efficiency and clear communication, so it's disappointing that we fell short during your visit. I'd like the opportunity to make things right and ensure a smoother process moving forward. Please reach out when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 28, 2024

From the moment I walked in it felt like they were working for me not against me. And at the end I walked out with something better than I was looking for. More

by Mariaevemarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia West responded

Maria, we're delighted to know that our team at Greenway Kia West was able to exceed your expectations and help you find something even better than what you were initially looking for. Thanks for sharing your experience!

April 28, 2024

Sales people were great Getting new vehicle ready not so much Missing pieces and not all tags removed More

by TONYGUAD1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carey
May 01, 2024 -

Greenway Kia West responded

Tony, we appreciate your feedback and are glad to know our sales team was able to assist you. We apologize for any inconvenience regarding the preparation of your new vehicle at Greenway Kia West, we'll make sure this is addressed promptly!

April 28, 2024

I no that I can depend on the dealership to make sure that my car is service and provide me with the best service keep up the good work More

by WILLIEAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Ricardo Ojeda
Apr 29, 2024 -

Greenway Kia West responded

Willie, we're glad to know you can depend on us at Greenway Kia West for top-notch service. We appreciate your support and look forward to continuing the good work!

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