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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,228 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,228 reviews

October 22, 2024

Jessica was very knowledgeable about my vehicle and provided quick service with excellent confidence. I also appreciate the level of communication while my vehicle was worked on. More

by Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 22, 2024 -

Greenway Kia West responded

It's fantastic to hear that Jessica provided knowledgeable and efficient service at Greenway Kia West. We're glad the communication met your expectations, and we appreciate you sharing this positive experience!

October 20, 2024

My husband is not very happy with your service, there’s some things check on the page and it says they are fine and it’s not true, I have some lights in the back of the car that are not working More

by Stella Curiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Oct 20, 2024 -

Greenway Kia West responded

Stella, thank you for telling us about this. We are very sorry to hear that your husband had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

October 20, 2024

Although I had an appointment scheduled for 1130am for a basic oil change and 5k mile maintenance it took over three hours to get done. I was advised that they were running behind and it would take few hour More

by lmtjustine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony service advisor
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Oct 21, 2024 -

Greenway Kia West responded

Justine, thank you for your patience and understanding during your visit to Greenway Kia West. We're glad Tony's communication and efforts made the experience worthwhile. We appreciate your feedback!

October 20, 2024

Service was very good. Jessica took care of my needs and was always available for any questions I had. More

by tbunderground
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 22, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica provided excellent service and was attentive to your needs at Greenway Kia West. Thank you for sharing your experience with us!

October 20, 2024

Very bad customer service apart from that they gave me my dirty car and they didn't fix anything in my car I lost 9 hours of my time More

by walterrarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Oct 21, 2024 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

October 20, 2024

Arrived a little earlier then my appointment, and they took right away very very good More

by O.sheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 22, 2024 -

Greenway Kia West responded

It was our pleasure to assist you! Thank you from everyone at Greenway Kia West.

October 19, 2024

They work efficiently. The have very good customer care. The workers are very friendly and hardworking More

by rmarfo859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
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Oct 21, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia West! It's great to know our efficient service and friendly staff made an impression. Thank you for the kind words!

October 19, 2024

Very good service. People that is willing to get you on the road. Thank you..... More

by lmonsanto59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez, David Diaz
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Oct 21, 2024 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! It was so kind of you to share your experience!

October 19, 2024

I took my car in for 15,000 mile maintenance. Check in was fast. Rep was courteous and car was ready at the promised time with a free car wash. I was happy. Thanks More

by Mstillee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 21, 2024 -

Greenway Kia West responded

Mstillee, we're delighted to hear that your 15,000-mile maintenance experience at Greenway Kia West was smooth and satisfying. Thank you for choosing us!

Oct 21, 2024 -

Greenway Kia West responded

Mstillee, we're delighted to hear that your 15,000-mile maintenance experience at Greenway Kia West was smooth and satisfying. Thank you for choosing us!

October 19, 2024

Scheduled a routine service appointment. Service department was great. Gave me an estimated time of completion and it was on point. I will definitely keep getting my vehicle serviced here. More

by innerimageink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tony
Report | Print
Oct 21, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with the service department at Greenway Kia West! We're delighted to hear that everything went smoothly and on schedule. We look forward to seeing you again for future services!

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