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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,506 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,506 reviews

July 23, 2024

This dealership supports a lack of transparency with its customers in sales and service. Information is available after the fact. More

by m_szilagyi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
5 stars for Elizabeth Frye in service dept
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Jul 30, 2024 -

Greenway Kia West responded

We apologize for any lack of transparency you experienced. We strive to provide clear and upfront information at all times. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

July 20, 2024

Our salesman Kerem was wonderful. The finance guy I would give a minus 12 if that was an option. Not friendly, not welcoming, not nice, I would say rude. That turned us off right ther More

by kurquhart1210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerem
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Jul 22, 2024 -

Greenway Kia West responded

While we're glad to hear that Kerem provided excellent service, it's quite disappointing to learn about your experience with our finance department. We strive for a welcoming and professional environment throughout the entire sales process, and we apologize if this wasn't reflected. If you're open to giving us another chance, we'd like to learn from our mistakes. Please consider reaching out directly to talk this through. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

July 20, 2024

Probably my worst experience in a dealership. Three times trying to fix an odd and annoying suspension noise on my 2023 Kia forte. First time, not able to duplicate my concerns, guys if you park More

by jabcapone
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
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Jul 22, 2024 -

Greenway Kia West responded

I'm sorry to hear about the ongoing issues you've experienced. This certainly doesn't reflect our standards for service, and I apologize for any inconvenience caused. We would like to make things right and ensure all outstanding concerns are addressed - please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 19, 2024

As always, it's a pleasure to do business with Tony and Greenway KIA West. Appointments are easy to make and the service is incredible! More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in Service
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Jul 22, 2024 -

Greenway Kia West responded

Jerry, we're delighted to hear that Tony and the Greenway Kia West team made your experience so enjoyable. Thanks for sharing!

July 19, 2024

Very happy with With Help and Support provided at the Kia! Julio is wonderful and excellent with communication and working with me! This Kia store has always been efficient and friendly. I am so grateful More

by Globalkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Report | Print
Jul 22, 2024 -

Greenway Kia West responded

We're delighted to hear that Julio and the Greenway Kia West team provided excellent support and communication. Thank you for your kind words, we're grateful for your continued trust in us!

July 19, 2024

Tony was very nice. He followed through with keeping me updated on the status of my repairs. More

by Leankl.63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service dept
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Jul 23, 2024 -

Greenway Kia West responded

We are glad to hear that Tony provided top-notch communication throughout your vehicle repair. Thanks for choosing Greenway Kia West!

July 19, 2024

Cumplimos nuestros sueños de tener nuestro propio automóvil gracias a Greenway kia y al señor David More

by Kennyrojo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Barroso, David Diaz
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Jul 22, 2024 -

Greenway Kia West responded

Kenny, es un honor ser parte de este momento tan especial para usted! Gracias por elegir hacer negocios con David y Greenway Kia West. Disfrute de su nuevo auto!

July 19, 2024

Came in not expecting what to do and felt welcomed. The process was easy for purchasing a car thanx to my family and David Diaz of Kia Greenway West. Didn’t feel pressured in purchasing a new car and w More

by zachleon18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
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Jul 22, 2024 -

Greenway Kia West responded

We're delighted to hear that David and the Greenway Kia West team made your car-buying experience welcoming and pressure-free. Thanks for recommending us, we appreciate it!

July 19, 2024

He was very calm, respectful, and polite. Everything was handled in a timely manner the day of service. More

by Wlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
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Jul 22, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear that our team at Greenway Kia West provided calm, respectful, and timely service. We appreciate your feedback!

July 19, 2024

Great service Jessica was extremely helpful and insightful. Mechanics was able to diagnose the issue quickly. Great customer service More

by jechevarria719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jul 22, 2024 -

Greenway Kia West responded

We're delighted to hear that Jessica and our mechanics provided excellent service at Greenway Kia West. Thanks for sharing your positive experience!

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