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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,506 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,506 reviews

March 05, 2024

Poor communication. No one really helped me to find solutions Just felt no one cared about me or my issue More

by Jolan1018
Recommend Dealer
No
Employees Worked With
Jessica
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Mar 07, 2024 -

Greenway Kia West responded

We're sorry about your experience. We strive for excellent communication and customer care, so it's disappointing to see we've missed the mark here. If you'd like us to look into this further or discuss potential solutions, please don't hesitate to reach out directly. Thank you. Mark Foster - Service Manager - markfoster@greenwayauto.com

March 04, 2024

My experience with them was great and the lady that attended to me what her name was Jessica she was amazing. I will be coming back if anything was to happen to my vehicle I know that I’m in good hands More

by Chyna123$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 04, 2024 -

Greenway Kia West responded

We're so glad to know Jessica provided you with a great experience at Greenway Kia West. We appreciate your recommendation and look forward to assisting you in the future!

March 04, 2024

Great service. Offered me shuttle service so I can still go to work. Kind and friendly communication of all the work being done. More

by BRANDONWILLIAMS1987
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 04, 2024 -

Greenway Kia West responded

Brandon, we're glad to know our shuttle service was helpful and that you appreciated the communication from our team at Greenway Kia West. Thanks for sharing your experience!

March 04, 2024

Muy amable y profesional. Mi auto estuvo rápido y hasta le hicieron un trabajo de fábrica que le faltaba. More

by jmoralesgonzales029
Recommend Dealer
Yes
Employees Worked With
Gabriel
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March 03, 2024

Tony took care of me from the moment I got there at 8am till the work was done every one was great. Thank you for such good service. More

by Williamcrispin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony from the service department.
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Mar 04, 2024 -

Greenway Kia West responded

William, we're delighted to know Tony and the team at Greenway Kia West provided you with great service. Thanks for your kind words!

March 03, 2024

She wasn't professional enough and wasn't responding to any of my messages. That's the only experience I had with her More

by BIGSEXYONE60
Recommend Dealer
No
Employees Worked With
Jessica
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Mar 05, 2024 -

Greenway Kia West responded

I'm sorry to see this feedback, as we strive for professionalism and prompt communication. I'd like to learn more about your visit and work toward earning back your confidence in our team - please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

March 03, 2024

Excellent service Their staff is very friendly and efficient and they speak my spanish language. More

by MABR64
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Mar 04, 2024 -

Greenway Kia West responded

Your kind review warms our hearts! Thank you from the Greenway Kia West Team.

March 03, 2024

Very professional. Excellent customer and sales service, good biz environment. Really satisfied the service provided. More

by mjamal123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 04, 2024 -

Greenway Kia West responded

We're glad to know you had a satisfying experience at Greenway Kia West. Thanks for acknowledging our professionalism and excellent customer service!

March 03, 2024

Very informative about service being made and needed. . Very professional Overall great customer service from all staff members. More

by idarivera86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liz
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Mar 04, 2024 -

Greenway Kia West responded

Ida, we're glad to know you found our team at Greenway Kia West informative and professional. Thanks for the positive feedback!

March 03, 2024

Car was in for a recalls 2 weeks ago because of engine knock, then let goes back in less than a week later for a engine related issue, let alone I've paid towing twice and was told I could be reimbursed b More

by Cartermcgehee0
Recommend Dealer
No
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Mar 04, 2024 -

Greenway Kia West responded

I'm sorry to read about the ongoing issues you've been experiencing. What you've described is not reflective of the level of service we aim to provide, and we understand how frustrating this must be. I'd like to address these concerns properly - please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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