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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
4,038 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,038 reviews

September 09, 2023

Great service and great staff ! Tony has always been very helpful and professional! My car was done on time ! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V
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Sep 11, 2023 -

Greenway Kia West responded

Amy, we're so glad to know Tony and the rest of our team at Greenway Kia West provided you with great service! Thanks for your positive feedback. Enjoy driving your car!

September 08, 2023

Jessica was very efficient and gave me a time and was right on with it. More

by Kjerdan1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica service dept
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Sep 08, 2023 -

Greenway Kia West responded

Thank you for leaving Greenway Kia West this wonderful review and for trusting us with your business. It was our pleasure to serve you! Jessica will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

September 08, 2023

El servicio excelente y muy rápido y el ejecutivo excelente muchas gracias a Vanesa por su atención y dedicación a su trabajo More

by miguelaajaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Sep 11, 2023 -

Greenway Kia West responded

Miguel, gracias por sus palabras amables sobre nuestro servicio y la atención de Vanessa en Greenway Kia West. Esperamos verle nuevamente!

September 08, 2023

Only problem we had was getting our salesman to return our calls. Other than that they were professional in the office. More

by hochred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Eddie Soto
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Sep 10, 2023 -

Greenway Kia West responded

Hochred, we appreciate your feedback. We're glad to know you found our team at Greenway Kia West professional and apologize for any delay in communication. Your experience helps us improve!

September 08, 2023

I waited over three hours the waiting room was dirty the rest rooms had no toilet paper, they over snacks and it was none out the guy had them behind the glass, the water they had was hot no cold water , my More

by Shacara_leath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz
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Sep 12, 2023 -

Greenway Kia West responded

Shacara, I'm really sorry to hear about your experience. It's clear we didn't meet our usual standards in terms of cleanliness and service during your visit. This feedback is appreciated and will be used to help us improve for our customers. I would also like to address any ongoing issues with your vehicle and ensure we resolve them. Please give reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 07, 2023

On Saturday had oil change you guys couldn't change oil fifiter because you broke it on the previous oil change and you was going to call me on Wednesday or Thursday no call sa yet More

by ricky.gunness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissie Paul
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Sep 08, 2023 -

Greenway Kia West responded

Ricky, I'm sorry to read about your recent experience with the oil change service. This is not the level of service we aim for and I apologize if our communication has been less than satisfactory. We'd like to rectify this situation as soon as possible, so please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 07, 2023

We had called and made a same day appointment for an oil change. When we arrived they couldn't find our appointment but they checked us in. When we got to the waiting room it was very full so we asked for a More

by GS Emporium
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the woman that checked us in.
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Sep 08, 2023 -

Greenway Kia West responded

I'm sorry to read about the mix-up with your appointment and the long wait time you experienced. We understand how valuable your time is, and we apologize for any inconvenience this may have caused. I'd like to discuss this further so that we can improve our services moving forward. Please feel free to reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 07, 2023

Always a pleasure with everyone there especially Dave I think❤️again never disappointed love it there More

by Treredding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 08, 2023 -

Greenway Kia West responded

We're so glad to know you've had consistently great experiences with us at Greenway Kia West, especially with Dave! Thanks for your continued support and kind words.

September 07, 2023

Service tech was great! Service area is small and crowded with vehicles. Entrance and where to go needs to be marked. More

by kparsons30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
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Sep 07, 2023 -

Greenway Kia West responded

We appreciate your feedback! It's great to know our service tech was able to assist you effectively. We'll definitely take note of your suggestions about the layout and signage at Greenway Kia West. Thanks for sharing!

September 06, 2023

The service I had done here at Greenway Kia West was a top tier experience! I brought my car in for some basic maintenance and a oil change replacement. These techs don't waste no time, they had the job d More

by Kia K5 GT Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
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Sep 07, 2023 -

Greenway Kia West responded

We're delighted to know that you had a top-notch experience with our service team, especially David! It's great to see your recommendation and we appreciate the kind words about Greenway Kia West. We look forward to assisting with any future maintenance needs for your Kia K5 GT!

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