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Greenway Kia West - Service Center

Orlando, FL

4.2
1,794 Reviews

1,794 Reviews of Greenway Kia West - Service Center

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June 17, 2024

Great service. Everyone was super polite and helped me with my service which was done super fast More

by raquel.umana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Greenway Kia West responded

We're delighted we could deliver an excellent experience! - Greenway Kia West Team

June 17, 2024

The professional service that I got from the auto care team was truly appreciated Jessica gave exceptional service was very thorough. Explaining the steps kept us updated gave us her phone number to text More

by Angie.Antonio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Jessica V
Jun 17, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear Jessica and the Greenway Kia West auto care team provided exceptional service. We appreciate your support and look forward to assisting you again in the future!

June 15, 2024

Left my car the for 6 1/2 hours to get a oil change and my window panel looking at because my windows wasn’t rolling down no commutation was giving thought the process and no one answered the phone when I More

by jacksontamera420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
Jun 26, 2024 -

Greenway Kia West responded

I'm sorry to hear about your experience with the oil change and window panel service, Jack. We strive for timely communication and efficient service, so it's disappointing that we fell short here. I understand how frustrating this must have been, especially with the impact on your schedule. Please reach out directly if you'd like to discuss this further or need any assistance moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 15, 2024

Really great experience, the staff did an awesome job. Thank you so much for your service. More

by salimalli91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Tony was just Amazing
Jun 17, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West made your experience a 5-star one! Safe travels!

June 13, 2024

I appreciate the service I received. It was my first appointment with the dealership and service department. More

by alecrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 14, 2024 -

Greenway Kia West responded

Alec, we're glad to hear you appreciated the service during your first visit with us at Greenway Kia West. Thanks for choosing our dealership!

June 13, 2024

I do not appreciate the fact that my warranty company told me they would pay over the phone. Then the dealership turns around to say they won’t do that. I called my warranty company and they stated they More

by aisha.wilson.17
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept lady with wavy hair
Jun 14, 2024 -

Greenway Kia West responded

Aisha, I apologize for the confusion and inconvenience regarding your warranty payment. We strive to ensure smooth communication between all parties involved, and it seems we fell short here. I'd like to help resolve this issue; please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

June 12, 2024

They are very friendly and respectful. They gave me an update on my vehicle as they worked on it. The service was done quickly. I am super happy with their service. More

by Angel Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Julio.
Jun 13, 2024 -

Greenway Kia West responded

Angel, we're delighted to hear you had a great experience with our team at Greenway Kia West. Thanks for sharing your positive feedback!

June 12, 2024

Polite friendly personal. Comfortable waiting area. My car was done in the time they stayed and was nice and clean when returned to me. More

by PATRICIAPIERCE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 13, 2024 -

Greenway Kia West responded

Patricia, we're delighted to hear you had a pleasant experience with our team at Greenway Kia West. Thanks for sharing your feedback!

June 12, 2024

I was satisfied all across the board from the customer service to the oil change. More

by Shaunteonalong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center, Julio
Jun 12, 2024 -

Greenway Kia West responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

June 12, 2024

Staff was excellent very professional they were able to get my car done fast well I waited More

by amanda tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 12, 2024 -

Greenway Kia West responded

Thank you for stopping by to leave Greenway Kia West a wonderful review!

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