Maher Mehjazi

This is my fourth purchase from this dealership. It was by far the best experience. Z, my sales professional was awesome and she negotiated with the funding desk to get my the best offer. The financ It was by far the best experience. Z, my sales professional was awesome and she negotiated with the funding desk to get my the best offer. The finance manager was superb, he listened, explained each option in detail and gave me a comfortable feeling with my purchase decision. Overall, I am grateful to the team for a great experience, thanks everyone, especially Z. More

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Hakeem was excellent. The secretary who took our payment had poor customer service skills. We almost left the dealership due to her being so condescending and rude. The secretary who took our payment had poor customer service skills. We almost left the dealership due to her being so condescending and rude. More

by persephone.angelico Verified Customer Verified Customer

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Horrible service! Traded in a vehicle in November 2025 & the vehicle was not paid off as of today. Been at the dealearship, promised to take care of it, but never did. Traded in a vehicle in November 2025 & the vehicle was not paid off as of today. Been at the dealearship, promised to take care of it, but never did. Who trade their car in & 5 months later the bank still reaching out to them about a balance! Very disappointed with this dealership! Unprofessional!! More

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El día de ayer 21 de abril fui víctima de un maltrato verbal por parte del empleado Cristian verbal por parte del empleado Cristian More

by Joselinbriceno Verified Customer Verified Customer

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Desde mi punto de vistas tienen muy buena atención al cliente y un excelente servicio cliente y un excelente servicio More

by Erycastellano2016 Verified Customer Verified Customer

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My dad went in and took my car to get serviced for me and they worked well. they worked well. More

by belle4new2000 Verified Customer Verified Customer

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I have been coming to this dealership for over 12 years never go anywhere else. The service is always great never go anywhere else. The service is always great More

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Best customer service ever! Mo was fantastic, made the process extra smooth and sent me back home with a brand new car Mo was fantastic, made the process extra smooth and sent me back home with a brand new car More

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Amine and everyone at Greenway Kia made me feel comfortable and respected . It was a very smooth transaction comfortable and respected . It was a very smooth transaction More

by mayerg317 Verified Customer Verified Customer

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I am submitting a formal complaint regarding a deeply concerning and unethical experience at one of your Kia dealerships. The conduct I encountered reflects serious issues with this dealership’s integrit concerning and unethical experience at one of your Kia dealerships. The conduct I encountered reflects serious issues with this dealership’s integrity, service standards, and compliance with ethical sales practices. On my recent visit, I returned with my 2021 Kia Seltos SX after having the turbo replaced under warranty. Two weeks later, I brought the car back due to a hissing noise, expecting a simple follow-up adjustment. I chose to wait on-site while the vehicle was inspected. Instead of receiving information from the service department, I was contacted by a sales representative, Elijah Mahogany, who informed me that repairing my car would be “extremely expensive.” Without speaking to service, he immediately attempted to move me into purchasing a new vehicle. He claimed they could match my current payment and encouraged me to test-drive a 2025 Kia Seltos and a Kia Sportage. At no point was I given any explanation from service regarding what was wrong with my car. When the dealership later realized that my credit profile would not allow them to meet the payment they originally promised, the situation escalated into something completely unacceptable. Instead of transparency, I was advised—by multiple sales associates—to voluntarily repossess my current vehicle in order to qualify for a new one. Let me be clear: No legitimate dealership should EVER encourage a customer to destroy their credit, lose their vehicle, or take on serious long-term financial harm simply to meet a sales quota. This is predatory, unethical, and a direct violation of customer trust. It is also an abuse of the Kia brand and reputation. After I refused their aggressive and misleading sales tactics and insisted on knowing what was actually wrong with my car, the sales staff abruptly backed off and told me I could return to service. Only then was I informed that my car was ready—and that the repair was free because they had been fixing their own prior mistake. This means the entire sales pitch was based on false information or deliberate misrepresentation. When I entered my vehicle, I discovered another customer’s keys left in my cupholder. Additionally, I was given the wrong multipoint inspection sheet, which inaccurately stated that I urgently needed brake pads. When I notified the service advisor that I had been given someone else’s inspection sheet, I never received a response. When the correct sheet was eventually provided, it showed that my brake pads were not in need of service at all. These issues indicate a clear lack of care, professionalism, and accuracy—and raise concerns about whether customers are being misled or improperly advised for profit. The combination of: • false or exaggerated claims about my vehicle being “unrepairable,” • pressure to purchase a new vehicle under false pretenses, • encouragement to pursue voluntary repossession, • providing incorrect customer documents, • and leaving another customer’s keys in my vehicle is completely unacceptable and dangerous. I am requesting that Kia Corporate investigate this dealership’s practices immediately. No customer should be exposed to this level of manipulation, dishonesty, and disregard for basic ethical standards. More

by thrs_elliott Verified Customer Verified Customer

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