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Greenway Kia West - Service Center

Orlando, FL

4.2
1,776 Reviews
Call Service Center (844) 706-0067

1,776 Reviews of Greenway Kia West - Service Center

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May 11, 2024

Was not satisfied with the service manager who helped me,was promised a two hour completion of service,5hours later my car was ready,I think he took it personally when I questioned the kind of service I More

by greatgrazljg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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May 13, 2024 -

Greenway Kia West responded

We're sorry to learn about your experience with the service time. We aim for efficiency and clear communication, so it's disappointing to know we fell short in this instance. I'd like to personally look into this matter further—please feel free to reach out at a convenient time for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 10, 2024

The Greenway Kia West servicing team are always and pleasant and respectful to deal with. More

by marcia6272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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May 13, 2024 -

Greenway Kia West responded

We are glad to hear that our team has taken excellent care of your service needs. Thanks for being part of the Greenway Kia West family.

May 10, 2024

Their service was very professional, the wait was minimal. Very grateful for everything, I'll definitely recommend this dealership to anyone who needs to buy a car. More

by pena_bernice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience at Greenway Kia West! Thanks for recommending us and we look forward to serving any future car needs. Safe travels in your new ride!

May 10, 2024

Friendly Courteous Punctual The only downside was the long wait before I was even asked if I needed help. More

by Payrice_hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Greenway Kia West responded

We appreciate your feedback and are glad to know you found our team at Greenway Kia West friendly, courteous, and punctual. We apologize for the wait time before assistance was provided - we'll work on improving that aspect of our service. Thanks again!

May 10, 2024

Great customer service & wait time was way shorter than expected! They work with you & tell you what is needed in priority instead of trying to get you spend all your money at once More

by m.moniqueh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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May 10, 2024 -

Greenway Kia West responded

We're glad to know that you appreciated our efficient service and honest communication at Greenway Kia West. Thanks for the positive feedback!

May 09, 2024

Excellent timing, good customer service as well very professional performance. Clean bathroom and wait room. More

by eliaspina1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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May 10, 2024 -

Greenway Kia West responded

Elias, we're glad to know you had a positive experience at Greenway Kia West! We appreciate your feedback on our service and facilities. Thanks for the review!

May 09, 2024

The People are the Best to deal whit treat me veré nice and the price the Best I can get More

by hmdocrod0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castro Rodriguez, Michael Carey
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May 10, 2024 -

Greenway Kia West responded

We are glad to hear that our team was great to work with and found you an excellent price. Thanks for choosing Greenway Kia West.

May 09, 2024

Julio he was amazing. He was the one that installed my wiper because the mechanics wanted to charge from this service and I had a coupon for the service and it to about More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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May 09, 2024 -

Greenway Kia West responded

Norma, we're glad to know that Julio was able to assist you with your wiper installation at Greenway Kia West. We appreciate your patience during the oil and filter change process as well. Thanks for sharing!

May 09, 2024

The service is always excellent and as of now I have no complaints . Y’all do great work More

by adonis611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaris ?
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May 09, 2024 -

Greenway Kia West responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway Kia West Team

May 09, 2024

Excelente servicio 👍 muy cordial el personal y todo el equipo mecanico..prontitud y satisfacción inmediata. More

by lagonellfinancing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicios taller
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May 10, 2024 -

Greenway Kia West responded

Nos alegra saber que nuestro equipo en Greenway Kia West le ha proporcionado un servicio excelente y eficiente, ya que por eso trabajamos. Esperamos que tenga un buen día!

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