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Greenway Kia West - Service Center

Orlando, FL

4.2
1,776 Reviews
Call Service Center (844) 706-0067

1,776 Reviews of Greenway Kia West - Service Center

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April 20, 2024

Muy amables, informan todo el proceso, lo hacen en tiempo justo. Ambiente agradable de sala espera More

by GOICOMORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Report | Print
Apr 22, 2024 -

Greenway Kia West responded

Gracias por hacer el servicio de su vehículo en Greenway Kia West! Apreciamos esta reseña de 5 estrellas!

April 19, 2024

Julio was very nice. Remembered me from my previous visit. Kept me update on my vehicle. More

by mac8719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juilo in the service department
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Apr 22, 2024 -

Greenway Kia West responded

Mac, we are glad that Julio delivered five-star service. Thanks for choosing Greenway Kia West!

April 18, 2024

They were communicative and very informative throughout my process of getting my tire replaced Monday More

by AVY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in services
Report | Print
Apr 18, 2024 -

Greenway Kia West responded

We're glad to know that you had a positive experience with our team at Greenway Kia West during your tire replacement. We always aim for clear communication and helpful service! Thanks for the review!

April 18, 2024

Elizabeth was very thorough with the process she truly made me feel at ease the process was quicker than what we initially anticipated. She’s truly a valuable employee. More

by Gilpagan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Apr 19, 2024 -

Greenway Kia West responded

We're so glad to know that Elizabeth made your experience at Greenway Kia West smooth and efficient. We appreciate the kind words about our team, thank you for sharing!

April 17, 2024

I appreciate the honesty of sending a video of what work needed to be done on my car. More

by alice.brown4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 17, 2024 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars and that you appreciated the video report! Thanks for working with us!

April 17, 2024

Our sales representative Ray did a great job. We were also very thankful for a relaxing financial advisor experience who wasn't super pushy about extra products to purchase. More

by jsobkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
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Apr 17, 2024 -

Greenway Kia West responded

We're glad to know that Ray and our finance team provided a great experience for you at Greenway Kia West. We appreciate your feedback, thanks for choosing us!

April 16, 2024

Was pleasantly greated and my service man was nice. i was notified that they got a little behind and it was going to take longer. What I did not understand was to get charged for a tire rotation and tha More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maney
Report | Print
Apr 17, 2024 -

Greenway Kia West responded

Cindy, I'm glad to know you were greeted warmly and found our service team nice. However, it's concerning that there was some confusion about the charges for tire rotation and fuel additives. We aim for transparency in all we do so this feedback is important to us. Let's connect directly so we can clarify these points with you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 16, 2024

Jessica in the service dept provided great customer service and it was a pleasure working with her More

by MAXT1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel torres, Jessica in service
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Apr 17, 2024 -

Greenway Kia West responded

We are glad to hear that Jessica provided excellent service. She will appreciate the shoutout! Thanks for choosing Greenway Kia West!

April 16, 2024

The dealership was super nice and friendly. Marty was a great help “. I will definitely come back again. More

by jitareep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Apr 17, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience with Marty at Greenway Kia West! We appreciate your feedback and look forward to seeing you again in the future. Safe travels until then!

April 16, 2024

Good service, but does take a long time to get your vehicle serviced regardless of what the service is or if you have an early appointment. More

by julianjennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 17, 2024 -

Greenway Kia West responded

Julian, we appreciate your feedback and patience with our service times at Greenway Kia West. We're always working to improve efficiency while maintaining quality. Thanks for sharing!

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