Greenway Kia West - Service Center

I only have positive feedback from the dealership. They have always gone the extra mile to make me happy. That's why I have purchased over the last 20 years 8 vehicles. Good professional people to dea They have always gone the extra mile to make me happy. That's why I have purchased over the last 20 years 8 vehicles. Good professional people to deal with. More

Service good, great customer service everything good I was in the amount of time that the Brett says I was going to be there was in the amount of time that the Brett says I was going to be there More

Went to Orlando Kia West for the first time because my regular dealership wasn't able to do the oil ring recall work. They are very efficient kept me informed and got my car back to me as quickly as they regular dealership wasn't able to do the oil ring recall work. They are very efficient kept me informed and got my car back to me as quickly as they could. Brian got me in and out of there as quickly as possible. I only have good things to say about their operation More

Thanks for fixing my issues under warranty. I didn't like how you tried to upsell me on a brake fluid flush that did not align with the maintenance schedule in the Owner's manual. Brake fluid f I didn't like how you tried to upsell me on a brake fluid flush that did not align with the maintenance schedule in the Owner's manual. Brake fluid flush is at 48K per the manufacturer in the manual. You all said I needed it at 30K More

I'm really happy for the service of the the service advisor Jesse and for all the technicians and the porter Mr Ron advisor Jesse and for all the technicians and the porter Mr Ron More

Mark in severice and his team is expectional. They always find a solution and take great care of me and my family. They also make us feel apart of the kia family/team They always find a solution and take great care of me and my family. They also make us feel apart of the kia family/team More

First, they lost my Keats and I had to wait 45 minutes before they found the. Second, she lied to me. I attempted to open the hood to check everything out (because the last I was there, there was a half e before they found the. Second, she lied to me. I attempted to open the hood to check everything out (because the last I was there, there was a half eaten lunch in a bag under my hood when I noticed to noise on the way home). The hood would not open, so I told her and she said ' it must have been like that when you came in, we didn't even open the hood'. The work done required that the negative side of the battery had to be disconnected. Apparently she thinks people are stupid and don't know that. It took them an additional 30 minutes to get the hood open and fix the issue. Third, my electronics were screwed up ( clock unable to reset). Once again she told me that it must have been like that when I brought it in. I always take pictures of everything on my car when I go there for service because of my last experience, so I knew she was lying to me again! They had me wait another 2 and a half hours trying to g to fix the issue and stated that I would have to come back and they would have to do a factory reset. More

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. with quality customer service and attention to detail. More

Helpful and thorough An overall good experience overall with quality customer service and attention to detail. with quality customer service and attention to detail. More

Timely. I had an early appointment and did not have to wait. And my vehicle was ready in a short amount of time. I had an early appointment and did not have to wait. And my vehicle was ready in a short amount of time. More