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Greenway Kia West - Service Center

Orlando, FL

4.2
1,663 Reviews

1,663 Reviews of Greenway Kia West - Service Center

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November 25, 2024

It was okay nothing more to say. Thanks will be back again. Fifth teen words too long More

by Ayonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 25, 2024 -

Greenway Kia West responded

We really appreciate you taking the time to leave Greenway Kia West this review, thank you!

November 25, 2024

Excelente servicio, tiempo de espera corto y trabajo completo terminado en poco tiempo , amables y atención única para la espera More

by Maria Zerpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Greenway Kia West responded

Maria, gracias por compartir su experiencia! Nos alegra saber que el equipo de Greenway Kia West le brindó un servicio excelente y eficiente. Esperamos verle pronto nuevamente!

November 25, 2024

The staff was great and friendly, they had my car ready in the time frame they gave me. More

by ADRIANAHENAO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Nov 25, 2024 -

Greenway Kia West responded

We love seeing 5-star reviews for our team here at Greenway Kia West. Thanks for the kind words!

November 24, 2024

The customer service was amazing I enjoy being there and the time it took was in a timely manner Thanks KIA More

by petersonkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Greenway Kia West responded

We're delighted to hear you had an amazing experience with our team at Greenway Kia West! Thank you for the kind words and support. Safe travels!

November 24, 2024

Our Sedona broke down while we were on vacation. The prices were excessive and customer service was well below expectations, they simple do not have an adequate number of service advisors for there More

by jenhowe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 25, 2024 -

Greenway Kia West responded

Jen, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 24, 2024

Bad service lier take customer money I bring my car there they can't even all problems with car they will lie to you take ur money send u somewhere else pay no information More

by guerdygerminal11
Recommend Dealer
No
Employees Worked With
Bad service
Nov 25, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 23, 2024

Professional as always and very personable 😊. The waiting area hasn’t been upgraded since 2013 with the exception of the chairs … More

by Callen100.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember, early Thursday morning in service
Nov 25, 2024 -

Greenway Kia West responded

Thank you for the feedback! We're glad to hear about your positive experience with our team at Greenway Kia West. We appreciate your input on the waiting area and will take it into consideration for future improvements.

November 23, 2024

2 days after, engine light turned on again! ! They didn’t even opened the hood to check the transmission, during the two days the car stayed in the mechanic!! Had to take it to another place ! More

by Eitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 24, 2024 -

Greenway Kia West responded

Eitan, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 23, 2024

I'm so disappointed my car engine light came back on in a week after picking up my car that has been there for over a month on a recall took it back and they are telling me the problem is I bought bad gas an More

by sharon.myers123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 24, 2024 -

Greenway Kia West responded

Hi Sharon. Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

November 23, 2024

My second service here. After 2.5 hours of wait for simple Oil change, as soon as I left, low oil level indicator turned on. When i called the service centre next day, the More

by DRSUMITKSONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 24, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

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