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Greenway Kia West - Service Center

Orlando, FL

4.2
1,970 Reviews

1,970 Reviews of Greenway Kia West - Service Center

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March 22, 2025

I don’t feel like my car was completely serviced. I had asked for a few things to be looked at and it wasn’t done and also I was told oil change and tire rotation was complementary for the first time More

by Happynana2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was there for service my first service
Mar 22, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 22, 2025

Clean Timely Efficient Helpful Accommodating Knowledgeable Friendly No uncharging Welcoming Honest Reliable Convenient Cost-effective More

by kaybul4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 24, 2025 -

Greenway Kia West responded

We're delighted to hear that you had such a positive experience with Greenway Kia West! Your kind words about our team's service mean a lot. Thank you for sharing this feedback!

March 22, 2025

Awsome services i been with them since 2018 bought two new a 2020 and a 2025 kids soul from them I would recommend them More

by anacelysv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth , Mark Foster
Mar 24, 2025 -

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West since 2018! We're delighted to hear about your positive experiences and appreciate the recommendation. Enjoy those new rides!

March 17, 2025

Disappointed in lack of professionalism and respect from service. I have had 3 Kia’s from 3 different delearships and obviously I have had good experiences otherwise I would not return and greenway was not More

by DLS14136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 17, 2025 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

March 17, 2025

The service was excellent, and the paperwork process was quick and efficient. Overall, I’m very satisfied and happy. Highly recommend! More

by Eshwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah, Jhonatan Salinas
Mar 17, 2025 -

Greenway Kia West responded

Eshwin, we're delighted to hear that you had an excellent experience with us at Greenway Kia West! Thank you for the recommendation and your kind words.

March 17, 2025

Most friendly people from start to finish! Thanks 🙏🏽 thanks you Damon for all your support and help. More

by JASMINECOUTURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Damon and the team at Greenway Kia West provided you with such a friendly experience! Thank you for choosing us, and we hope you're enjoying your new ride.

March 17, 2025

Francisco has excellent customer service. He communicated well and the service was fast. Job well done More

by karenlatcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 17, 2025 -

Greenway Kia West responded

Karen, we're delighted to hear that Francisco provided excellent service at Greenway Kia West. Thank you for the kind words and support!

March 16, 2025

Good service! ! Thank you They just need to clean the car after the service, when they return the car for the costumer. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimem
Mar 17, 2025 -

Greenway Kia West responded

Ana, thanks for the feedback! We're glad you enjoyed our service at Greenway Kia West and appreciate your suggestion about cleaning. We'll definitely take it into consideration to improve future experiences.

March 16, 2025

Damon went above and beyond to make sure everything was done correctly and that I knew all that was going on with my car. He has great customer service and is very knowledgeable. More

by Smilleysgirl97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Damon provided exceptional service and kept you informed throughout your visit at Greenway Kia West. Thank you for sharing this positive feedback!

March 16, 2025

The guys at greenway kid west are always helpful and so nice. They always take good care of me when I bring my car in for service. Tony was very efficient and Mark the service manager is always making sure More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Mark
Mar 17, 2025 -

Greenway Kia West responded

We're delighted to hear that Tony and Mark have been taking great care of you at Greenway Kia West! Thanks for sharing your positive experience with us.

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