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Greenway Kia West - Service Center

Orlando, FL

4.2
1,692 Reviews
Call Service Center (844) 706-0067

1,692 Reviews of Greenway Kia West - Service Center

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November 23, 2024

Professional as always and very personable 😊. The waiting area hasn’t been upgraded since 2013 with the exception of the chairs … More

by Callen100.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember, early Thursday morning in service
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Nov 25, 2024 -

Greenway Kia West responded

Thank you for the feedback! We're glad to hear about your positive experience with our team at Greenway Kia West. We appreciate your input on the waiting area and will take it into consideration for future improvements.

November 23, 2024

Everyone was very friendly and answered any questions I had. Service department was very helpful. More

by kyork0414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Nov 25, 2024 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

November 23, 2024

Customer service was very good, I was communicated with well about my vehicle. And the service was quick. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Nov 25, 2024 -

Greenway Kia West responded

Tiffany, we're delighted to hear that you had a positive experience with our team at Greenway Kia West. Thank you for your feedback and we look forward to serving you again!

November 23, 2024

Customer service was very nice! They stayed in contact with me and let me know what’s going on with my vehicle. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky
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Nov 25, 2024 -

Greenway Kia West responded

Tiffany, we're delighted to hear that our team at Greenway Kia West kept you informed and provided great customer service. Thanks for sharing your experience with us!

November 23, 2024

Kind respectful they explained to me all my questions about my kia soul and it problems More

by phernandez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony nuguyga
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Nov 25, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team!

November 23, 2024

Excellent professional customer service. The team members work well together, and we received great service. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Nov 25, 2024 -

Greenway Kia West responded

Vicky, we're delighted to hear that you received excellent service from our team at Greenway Kia West. Thank you for sharing your experience with us!

November 23, 2024

Great Customer Service Every person was helpul They take care of you when you arrive and have everything ready for your arrival More

by EBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Kirpal Jimenez
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Nov 25, 2024 -

Greenway Kia West responded

We're delighted to hear that you had a great experience with our team at Greenway Kia West! Providing excellent customer service and ensuring everything is ready for your arrival is what we strive for. Thank you for the kind words!

November 23, 2024

I always speak highly of this dealership because of people like Tony Nguyen in service and Daniel Allen in sales/finance. Tony is always informative, patient, knowledgeable and caring. He keeps you upd More

by rwebb579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Allen as well
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Nov 24, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 22, 2024

It's easy to schedule a service appointment, Tony is always very helpful and knowledgeable. I am kept up to date on the progress of my vehicle. More

by risnercassandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Nov 25, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony and the Greenway Kia West team have been helpful and kept you informed during your service appointments. Thank you for sharing your experience!

November 20, 2024

When they inspected my vehicle they marked things off that weren’t corrected. They even marked my washer fluid as green yet it was empty. Very questionable about the rest. More

by yarlin.pinto22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica and someone else
Report | Print
Nov 21, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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