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Greenway Kia West - Service Center

Orlando, FL

4.2
1,786 Reviews
Call Service Center (844) 706-0067

1,787 Reviews of Greenway Kia West - Service Center

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August 26, 2024

Everyone very nice especially Jesse he helped me and explained a lot. Service is perfect. More

by Eglute_usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Greenway Kia West responded

When a customer describes their Greenway Kia West experience as "perfect," we know we're doing things right! Thank you for giving Jesse a shout-out!

August 25, 2024

Julio was an excellent representative for Kia. He provided superb service and met all my needs. Outstanding customer service More

by karenlatcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Aug 26, 2024 -

Greenway Kia West responded

Karen, we're delighted to hear that Julio provided you with outstanding service at Greenway Kia West. Thanks for sharing your experience!

August 25, 2024

Quick service as promised. Everyone was nice. It’s exactly what I would expect from a Kia dealership. More

by memt108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 26, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia West met your expectations with quick and friendly service. We appreciate the support!

August 25, 2024

There services department is garbage, I will return again, I would use a out side service More

by ARLOWE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Aug 27, 2024 -

Greenway Kia West responded

Arlowe78 - I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com.

August 25, 2024

Always a great experience. The staff are friendly and were there for my needs. Thanks More

by JASMINEDENNISON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
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Aug 26, 2024 -

Greenway Kia West responded

Jasmine, we're delighted our team offered a warm welcome and helped accommodate your needs! Safe travels from all of us at Greenway Kia West.

August 25, 2024

My visit was better than the last visit I had to complain to the manager More

by english1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 26, 2024 -

Greenway Kia West responded

We are pleased to hear that your most recent visit went smoothly at Greenway Kia West. If there is anything else, we can do for you, please let us know!

August 24, 2024

Service was quick and efficient. Fastest ive ever been in and out of the dealership for my oil change. More

by 0williams.sawyer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio (Service)
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Aug 26, 2024 -

Greenway Kia West responded

We're glad to hear that your oil change was quick and efficient at Greenway Kia West! Thanks for sharing your experience with us.

August 24, 2024

Jesse was really helpful, always kept me informed about the status of my car. Really appreciate it! More

by mharia07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse - service department
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Aug 26, 2024 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West! We love to hear Jesse kept you well informed and look forward to assisting you in the future.

August 24, 2024

Martys customer service is always on loint He always delivers what he is going to do More

by mineshaft68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
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Aug 26, 2024 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West above the rest! We'll be sure to let Marty know his service stands out. Safe travels and take care!

August 24, 2024

Charge for service was outrageous Part price double of value. Labor time twice what it should have been. Shop charges extra!! More

by Gma441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
Aug 27, 2024 -

Greenway Kia West responded

We apologize for any frustration caused by the service charges. We strive to provide fair pricing and efficient service, so it's concerning to hear about your experience. Please reach out directly so we can discuss this further and work towards a resolution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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