1,772 Reviews of Greenway Kia West - Service Center
I had a good service, customer service agent was very kind and helpful. Very happy!!! kind and helpful. Very happy!!! More
Service personnel very helpful, facilities for waiting good workmanship good the only thing I have to complain is the waiting time usually it took 1hr.for oil change, now it took 3hrs. good workmanship good the only thing I have to complain is the waiting time usually it took 1hr.for oil change, now it took 3hrs. More
Very amazing work Tony was very helpful and I got my car back at a decent time. back at a decent time. More
The communication system is archaic. I called in the morning to ask about my car and they told me my representative was not in until the afternoon. So no one could tell me about my car e I called in the morning to ask about my car and they told me my representative was not in until the afternoon. So no one could tell me about my car except the manager. However she could not connect me to the manager I had to take his cell number. Call him to find out I had to text him. To which he never replied. I had to go there to find out about my car. More
Unreasonably long wait for an appointment made day of. I will not be returning. Should have spread appoints out. Or if staffing were a challenge not allow further bookings I will not be returning. Should have spread appoints out. Or if staffing were a challenge not allow further bookings More
Tony in the Service Department was SUPERIOR and kept me advised on the status of my vehicle throughout the Service. When the Service Tech was having an issue with putting my tire back on after the repair, advised on the status of my vehicle throughout the Service. When the Service Tech was having an issue with putting my tire back on after the repair, Tony kept me updated regarding the issue. I was very pleased with his level of professionalism. More