Greenway Kia at the Avenues

Good honesty and pricing. Sales process was effortless. Good vibes in the dealership. Good culture. Sales process was effortless. Good vibes in the dealership. Good culture. More

Dealer was communicative, professional and very competent. Kept me informed about work that needed to be done and cost. Their app was extremely useful. competent. Kept me informed about work that needed to be done and cost. Their app was extremely useful. More

Update to previous review: The GM Emre called me as soon as he saw this review and expressed his apologies and asked for a chance to make things right. Met with Joanne, the Service Director, this morning an as he saw this review and expressed his apologies and asked for a chance to make things right. Met with Joanne, the Service Director, this morning and couldn’t be more grateful. They are ordering the part and will take a look at the other issue when I bring it back for install. The service I experienced today was exceptional and I would recommend to others. If you are purchasing a car here that you notice needs repairs I would highly recommend bringing the GM into the loop right away to avoid the previous experience I had. Thank you Joanne and Emre for restoring my trust! More

Bought 2 vehicles in less than 30 days. Both experiences were great. Appreciate the customer service and the attention to detail. Any concerns were addressed and solved. Would recommend Both experiences were great. Appreciate the customer service and the attention to detail. Any concerns were addressed and solved. Would recommend More

Integrity, honesty, quality are not words I would use to describe this dealership. During the sale process was told they would fix the issues I identified and I could take to a mechanic to identify other pr describe this dealership. During the sale process was told they would fix the issues I identified and I could take to a mechanic to identify other problems. As I specifically told them over and over, I didn’t want to buy the car if the problems wouldn’t be fixed. They said “no problem, we wouldn’t sell you a car that had problems , that would be unethical. Take it to your mechanic and bring back as soon as possible” I should have known then that was a lie. Brought to mechanic Monday, brought back to dealership Tuesday with list of issues, radio, Bluetooth, Aux and Satellite Radio don’t work, Right Mirror Adjustment doesn’t work, battery failed testing and struggled to star car without jump, and there are cracks in windshield. After sitting in their office for hours, I am told “oh that manager isn’t here today and the other manager says we can’t fix everything, all we can do is the battery, nothing else is covered”. I ask when the manager that promised I would have a car without issues will be back and im told Wednesday and he will call me “as soon as he gets in”. Even if that manager was off it’s even more disappointing the other manager wouldn’t honor his word, or ensure a car they sold didn’t have a cracked windshield, had working mirrors and a working stereo. Wednesday comes and goes, never receive a call, straight up lied to me to get the car sold. I understand why people don’t trust car salesmen or dealerships. Absolutely ridiculous. I now have a cracked windshield, no radio/stereo/bluetooth/aux, oh and I can’t drive safely because I can’t adjust my right mirror. All 3 things you would think would be basic things to address, not with this place. Stay far far away, their word and integrity literally means nothing. They spew lies to get cars off the lot, promise you they care and then tell you, sorry we can’t do what we promised. Also don’t buy their extended service contract, no one can explain what it even covers. I got a xx printout that went from me having 3 years of warranty and service coverage on the car to 60 months and 6 incidents but literally no one there could explain what is actually covered. no call. At the time I was promised it would cover issues with the car for 3 years, just lie after lie. Can’t post with zero stars, wish I could. Will be telling everyone I know to star far far far far away from this place. Curious if the owner of this place knows what their staff is up to or if this is behavior they encourage? Please have them reach out to me, I am beyond angry at this point. Still waiting on that call back from the manager as well… More

I would recommend anyone taking their car to kia to use ashley as their representative ashley as their representative More

Clean dealership, no pressure. Easy process! Happy with my purchase and for the no hassle experience! Easy process! Happy with my purchase and for the no hassle experience! More

Another great experience at this service department. Car was diagnosed quickly, problem communicated, parts ordered and fixed ahead of the promised time. Car was diagnosed quickly, problem communicated, parts ordered and fixed ahead of the promised time. More

they were cool and everyone was pretty friendly. It smelled really good in there and the bathrooms were clean. They had the game on and made sure we were comfortable. It smelled really good in there and the bathrooms were clean. They had the game on and made sure we were comfortable. More

Very professional operation. Ashley Dykstra is knoweledgeable and efficient. Repairs were handled properly as well Ashley Dykstra is knoweledgeable and efficient. Repairs were handled properly as well More