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Greenway Kia of the Shoals

Sheffield, AL

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rated
467 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

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Showing 467 reviews

November 08, 2020

I purchased a car here and they were very underhanded about adding $4000 worth of warranties that I did not want and set me up with 72 month financing instead of the 66 I asked for. I told them I wanted More

by rondas84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jestin Coates, Terrance Tubbs, Tommy Williams
Nov 10, 2020 -

Greenway Kia of the Shoals responded

Rhonda, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Ken Stark, General Manager, via email at kenstark@greenway.com.

August 13, 2020

Garbage company false advertising Just don't go here. Use Long Lewis or Bentley where you will get the truth, they don't hang up on you after calling you and you'll leave happy with a More

by Chef1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin, Terrance Tubbs
June 27, 2020

service department service depart charge way to much for work done . sorry but I won't give you my repeat business. please take us off your email list. thank you More

by FREDWILMA50
Price
Recommend Dealer
No
Employees Worked With
Jarvis Cummings
Jul 13, 2020 -

Greenway Kia of the Shoals responded

Fred - I'm very sorry to hear that you aren't satisfied with our prices and that this cost us your business. I would be happy to remove your contact information from our email list, but I won't be able to based on this review. Please call me so I can get this taken care of for you. Thank you, Andrew Gasque - Service Director - 1-888-414-7599

June 27, 2020

Great Customer service I have purchased two cars from Greenway. Both experiences were very positive. Salesperson was very responsive and delivery team was cordial. Rece More

by robert_keskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah McCarty
Jun 29, 2020 -

Greenway Kia of the Shoals responded

Robert, thank you for leaving Greenway Kia of The Shoals a five-star review. I am glad to hear that our team consistently provides you with positive experiences! We look forward to taking care of you in the future.

June 27, 2020

Always feel that I am treated fairly at this location. Been buying vehicles from this location for a long time. Mostly good experiences with these folks. More

by CHAygood0
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
Jun 29, 2020 -

Greenway Kia of the Shoals responded

Thank you for reviewing Greenway Kia of The Shoals. I am glad to hear that our team always treats you right!

June 18, 2020

Very professional. These guys know what customer service is all about! I travel an hour out of my way because I know my service will be taken care of in a timely manner. More

by bwright3866
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
Jun 18, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! We are grateful for your business here at Greenway Kia of The Shoals, and we look forward to your next visit!

June 14, 2020

Very kind and courteous. Chris was very helpful. He went out of his way to help and was very knowledgeable. The young man who helped with paperwork was very nice to work with. More

by TSJOHNSON2
Recommend Dealer
Yes
Employees Worked With
Chris Moore
Jun 15, 2020 -

Greenway Kia of the Shoals responded

Thank you for taking the time to review your five-star experience! We are thrilled to hear that Chris took such great care of you and all of us at Greenway Kia of The Shoals look forward to your next visit. Until then, I hope you enjoy your vehicle!

June 14, 2020

Jesten and Caylem were both incredibly helpful, knowledgeable, and courteous. By far the most pleasant dealership experience I've ever had. 10/10, would recommend. More

by jandjrehfeld
Recommend Dealer
Yes
Employees Worked With
Jestin Coates
Jun 15, 2020 -

Greenway Kia of the Shoals responded

For you to say you had your most pleasant dealership experience at Greenway Kia of The Shoals makes our day! Thank you for sharing so many compliments and recommending us. We hope that you are enjoying your new vehicle.

June 08, 2020

Unprofessional and Untruthful - The employee that helped me insisted not to use my pre-approved loan from my bank. Later I came to find out that he ran my credit report and resulte More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Montgomery
May 17, 2020

Love love love my car! Greats guys to work with! Went above and beyond what we were expecting! So truly thankful we chose Kia! God Bless More

by Kt.inman
Recommend Dealer
Yes
Employees Worked With
Angela Michael, Jeremiah McCarty, Travis Prado, Chris Moore
May 18, 2020 -

Greenway Kia of the Shoals responded

Thanks for taking the time to review Greenway Kia of The Shoals! We're glad to hear that our team helped you into a new vehicle. Safe travels!

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