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Greenway Kia of the Shoals

Sheffield, AL

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rated
465 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

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Showing 465 reviews

May 14, 2020

They always do a great job and make sure that I am aware of everything that my car needs and when so I’m not hit with surprise costs when I pay More

by Ndp77
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
May 14, 2020 -

Greenway Kia of the Shoals responded

Thank you for leaving Greenway Kia of The Shoals a review. It makes us happy to hear that our team consistently takes care of you!

May 14, 2020

The service Department is AMAZING! The whole department is very accommodating and they act like they are truly glad you are there. They went above an beyond and will definitely be there for every service f More

by SJR40SMITH
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
May 15, 2020 -

Greenway Kia of the Shoals responded

Thank you so much for the review! It is always our pleasure to service your Kia Telluride here at Greenway Kia of The Shoals, and we look forward to your next visit!

May 14, 2020

Very nice people. Will work with you. Very flexible. Very willing to make your experience perfect. I will definitely reccomend this dealer to everyone! Thanks so much for everything More

by alvarezsarah7
Recommend Dealer
Yes
Employees Worked With
Jestin Coates, Chris Moore
May 15, 2020 -

Greenway Kia of the Shoals responded

Thank you so much for the five-star feedback! We're thrilled to see you had a fantastic experience at Greenway Kia of The Shoals and we appreciate you taking the time to share these kind words about our team. See you down the road!

May 12, 2020

Bought a used ram that was suppose to have went thru inspection,they missed a few and when we brought back they wouldn’t fix it More

by scoburn708
Recommend Dealer
No
Employees Worked With
Katarina McDowell
Jun 03, 2020 -

Greenway Kia of the Shoals responded

We take our inspections very seriously so I'm surprised to see this review. Would you please contact me at your earliest convenience? I'd like to see what I can do to help here. Thank you, Jeremiah McCarty - General Sales & Internet Manager - 256-978-1000 x260

May 12, 2020

Loved it! Went into place was welcomed by all of them and friendly responses to all questions and just welcomed! Also all everyone went over questions and forms and making sure all my ideas questions were an More

by ensaneteacher
Recommend Dealer
Yes
Employees Worked With
McAfee C , Ashley Reeves, Jarvis Cummings
May 13, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! It was our pleasure to work with you here at Greenway Kia of The Shoals, and we hope that you continue to enjoy your newly purchased vehicle!

May 09, 2020

The service is great. They do an excellent job going over what all my car needs serviced and always they are always very friendly with all customers. More

by MARISOLR1164
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
May 11, 2020 -

Greenway Kia of the Shoals responded

Thank you for trusting the Greenway Kia of The Shoals team. We look forward to working with you at your next service visit!

May 08, 2020

excellent!!! Called to make appointment for 105K service, said I would be bringing the vehicle in the day before and would like it kept in service shop over night. More

by BLUEDIAMOND32Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Prado
May 08, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! We are happy to hear that Travis provided the accommodating service we strive for at Greenway Kia of The Shoals. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

May 07, 2020

Awesome relaxing Great bunch of people.Felt very relaxed. Answered all off my questions with a high amount of knowledge. Showed great respect and politeness. Will defi More

by rthibo26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Reeves, Travis Prado, Chris Moore
May 07, 2020 -

Greenway Kia of the Shoals responded

Thank you for trusting the Greenway Kia of The Shoals team. We are committed to taking care of guests during every step of the process and it's great to know that we are doing our job right!

May 06, 2020

I told service to reset computer on car. No need for testing on machine which was 150 but they did anyway. Suggested 700 plus dollars worth of useless service upgrades. Wound up with the wiper blades be More

by davidpounders
Recommend Dealer
No
Employees Worked With
Travis Prado
May 21, 2020 -

Greenway Kia of the Shoals responded

Hi David - I'm sorry to see the low rating. We have high standards of care for our customers and I apologize that we missed the mark. I'm going to look into the details of your service visit so I can take the appropriate actions. If you would like to discuss anything further, please give me a call. Thank you, Andrew Gasque - Service Director - 1-888-414-7599

May 03, 2020

They were awesome! They were very helpful and was able to get me a vehicle I love both with the storage I needed and within my budget. More

by BEVPENNINGTON37
Recommend Dealer
Yes
Employees Worked With
Jestin Coates, Jeremiah McCarty
May 04, 2020 -

Greenway Kia of the Shoals responded

Thank you for shopping at Greenway Kia of The Shoals! We're happy to hear that you are on the road in a vehicle that meets your needs. Safe travels!