Greg Hubler Ford

4 months ago went to get a water pump changed, I had called to ask that since the water pump going out is a VERY well known issues with this model car and that it is so expensive to fix if they would wo called to ask that since the water pump going out is a VERY well known issues with this model car and that it is so expensive to fix if they would work on the price of it with me to retain a customer. The employee told me they could do it for 1500$, AFTER they get it tore down he calls to say he miscalculated the cost and that it would be 2700$, THEN he calls the next day to tell me the mechanic broke the valve cover that it was going to be another 300$. At this point i felt completely scammed. Just last week my new mechanic had to have the explorer towed to ford after a crank shaft sensor was replaced and needed reprograming, ford called and said they couldnt start it to program the sensor because the power control module was bad. They called me and quoted 1900$ to fix, but then quoted our mechanic who had it towed there 1600$. Then we called a hubler ford in shelbyville and they said they could do it for 1100$. Got it down to shelbyville and they fixed it for 280$, the pcm just needed flashed and the original programing put back on it. This dealership is scamming people out of their money. And the said part is they are doing it because they know people cant take their cars some where else most of the time. I had 4 other mechanics tell me they wouldnt replace the water pump before i reluctantly took it to them. More

My car was broken down and I need a new car. The salesman Ty helped me to get a great deal and saved my day! Big thanks for Ty’s help. He also have a great sense of humor, made my day as well!! The salesman Ty helped me to get a great deal and saved my day! Big thanks for Ty’s help. He also have a great sense of humor, made my day as well!! I’m highly recommended Ty, thank you so much for the great service!!! More

They went above and beyond. Excellent deal on just what I wanted. Thanks Ty for your help. Excellent deal on just what I wanted. Thanks Ty for your help. More

Great place to buy your next car or truck from. Wonderful atmosphere and staff. They did such a great job for me. My credit was not the best, but they never gave up on me at all. It was such great Wonderful atmosphere and staff. They did such a great job for me. My credit was not the best, but they never gave up on me at all. It was such great experience to be in. I want to thank the entire staff there from Mitchel my sales person, to the sales and financial managers. All of you guys were great to work with More

Great dealership to work with - they brought a couple cars from their other locations to the Muncie location that I wanted to test drive. cars from their other locations to the Muncie location that I wanted to test drive. More

The staff at Greg Hubler were very attentive, kind, and exceeded my expectations. Ty was knowledgeable and went above and beyond to make my trade/purchase smooth even when there was a small issue in the da exceeded my expectations. Ty was knowledgeable and went above and beyond to make my trade/purchase smooth even when there was a small issue in the days after. I'm thankful for the excellent service! More

Ty and the staff at Greg Hubler Ford made things very easy and streamlined. Everybody was friendly attentive. easy and streamlined. Everybody was friendly attentive. More

I had a great experience here! My salesman Palmer made it feel like hanging out with a buddy. The managers made sure I was taken care of and gave me a fair deal on my trade in. The My salesman Palmer made it feel like hanging out with a buddy. The managers made sure I was taken care of and gave me a fair deal on my trade in. The process was smooth and painless. I would definitely recommend them. Thanks Greg Hubler Ford! More

Palmer was a blast to work with! He answered all my questions and didn’t try to push me into vehicle out of my budget. I had a great experience with this dealership! He answered all my questions and didn’t try to push me into vehicle out of my budget. I had a great experience with this dealership! More

The initial interactions was good. I went to the dealership Friday January 6, 2023 to see and get the truck. The truck bumper was messed up. The salesman ( Andrew popp) told me that t I went to the dealership Friday January 6, 2023 to see and get the truck. The truck bumper was messed up. The salesman ( Andrew popp) told me that the bumper was on back order and that it just came in. He told me that I could leave the truck there to get it fixed or I could take it and get it fixed at another body shop and that they would send the bumper to them. So I left my truck there so they could fix it since it was already there. They didn't replace the bumper but had a mobile bumper person repair it kind of. The bumper color doesn't match so it's two toned and it bumpy where they did the repairs at and not smooth to the touch. They delivered the truck to me the following Tuesday and we I got off work I noticed that the passenger side mirror was broken and the passenger side fog light was out. I took pictures and called my salesman to tell him about it. He said that the managers said that the truck was sold as is. I told him that I understand that but the passenger side mirror was not broken when I test drove the truck. He said that he was going to talk to the manager and get back with me. No one has going back with me as of yet. More