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Greg Lair GMC

Amarillo, TX

4.7
239 Reviews
Greg Lair GMC is a locally owned and operated dealership serving West Texas for over 30 years. We have great people, great products, and are the Exclusive Home of the Lifetime Powertrain Warranty. Come see us today!
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16200 Interstate 27

Amarillo, TX

79015

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Showing 239 reviews

April 11, 2026

the time it took to do the service was great and the people are all friendly and curtsies. More

by eddymowrer
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Eddy! We’re thrilled to hear that you had a great experience with us at Greg Lair Buick GMC. Our team always strives to provide friendly and courteous service, and it’s great to know that we met your expectations. We appreciate your feedback and look forward to seeing you again! Best, The Greg Lair Buick GMC Team

April 11, 2026

Some what satisfied they can’t find issue with my 2018 Buick enclave and am concerned about the front end. More

by anita-ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Braddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Greg Lair GMC responded

Thank you for sharing your experience with us, Anita. We understand your concerns regarding the front end of your 2018 Buick Enclave. Your feedback is important, and we encourage you to reach out to us directly so we can discuss your concens further. At Greg Lair GMC, we are committed to ensuring our customers are fully satisfied with their vehicles. Best, The Greg Lair Buick GMC Team

April 10, 2026

Abby and crew went above and beyond to make this experience awesome! Thank you Abby More

by laceyanne80
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Lacey! We greatly appreciate your kind words about Abby and our staff at Greg Lair Buick GMC. Our team is thrilled to hear that your experience was awesome and looks forward to welcoming you back in the future! Best, The Greg Lair Buick GMC Team

April 09, 2026

We bought our car from there. The service department is very accommodating, called and asked for an oil change and was in the next day. We’ll definitely be back for our next sched More

by alcaboajah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britin Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review! We are glad to hear that you had a positive experience with our service department at Greg Lair Buick GMC. It's great to know that we could accommodate your oil change so quickly. We look forward to seeing you again for your next scheduled service! Best, The Greg Lair Buick GMC Team

April 09, 2026

Great service and staff. Never have had to wait long for service. Very dependable work. More

by saucedor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Greg Lair GMC responded

Thank you for your kind words! We truly appreciate your feedback about the great service and dependable work at Greg Lair Buick GMC. We're glad to hear that you've had a positive experience with our staff. We look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

April 08, 2026

Took my vehicle in for an oil change, alignment check and to investigate a noise it was making when turning. They later called and stated I needed a new axle shaft and that it would be ready in 2 days. Calle More

by sarah.arora
Recommend Dealer
No
Employees Worked With
Terry Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Greg Lair GMC responded

Thank you for sharing your experience, Sarah. We understand how important it is to have trust and transparency when your vehicle is in for service, and your feedback highlights areas where Greg Lair Buick GMC can review our processes for test drives and communication during repairs. Please contact us directly to discuss your visit in more detail. We are committed to ensuring every service experience is conducted with professionalism, integrity, and clear communication so customers feel confident leaving their vehicles with us. Best, The Greg Lair Buick GMC Team

April 06, 2026

Scheduled two services a week in advance, drop vehicle at 8am. Had vehicle all day. Was told the next morning vehicle was ready. Went to pickup vehicle…the oil change (2nd service request) was not complet More

by Djm1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2026 -

Greg Lair GMC responded

Thank you for your feedback. We understand that your experience at Greg Lair Buick GMC did not meet your expectations, especially with the delay in completing your oil change service. We appreciate you bringing this to our attention, as we strive to maintain high standards in our service. If you have any further concerns or if there's anything we can do to improve your experience, please feel free to reach out to us directly. We hope to serve you better in the future. Best, The Greg Lair Buick GMC Team

April 04, 2026

Very helpful with knowing everything about the car, information we asked for and we left feeling amazing about buying a car from here!!! More

by Kaylyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Kaylyn! We are thrilled to hear that you had such a positive experience and felt amazing about your car purchase. We pride ourselves on being knowledgeable and helpful, and we're glad that we could assist you. We look forward to seeing you again in the future! Best, The Greg Lair Buick GMC Team

April 04, 2026

Very helpful during the whole process and helped me learn everything about my new car!! More

by Kaylyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Gwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Greg Lair GMC responded

Thank you for your wonderful review, Kaylyn! We’re thrilled to hear that you found our team at Greg Lair Buick GMC helpful throughout the process and that you felt informed about your new car. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

April 03, 2026

Good service. They got me right in. It took approximately one hour and I was good with that. More

by ppook527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Greg Lair GMC responded

Thank you for your kind words! We’re glad to hear you had a positive experience with us at Greg Lair Buick GMC. We strive to provide efficient service and appreciate you taking the time to share your feedback. We look forward to seeing you again! Best, The Greg Lair Buick GMC Team

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